ERROR 5
Strip problem.
Retest with a
new strip.
Troubleshooting
What it means
The meter has detected a
problem with the test strip.
Possible cause is test strip
damage.
What to do
Repeat the test with a new test
strip; see blood application
(pages 38–41) or control
solution testing (pages 47–54).
If the error message appears
again, contact Customer Service
at 1 888 567-3003 (English)
(available 7 days a week,
8 a.m. – 8 p.m. Eastern Time).
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