5. TROUBLESHOOTING
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE CAUSE
Cleaner won't
Not firmly plugged in.
run.
No voltage in wall plug.
Blown fuse or tripped breaker.
Low suction.
Recovery tank full/automatic shut off engaged.
Blockage in tool on end of hose.
Recovery tank lid not on correctly.
Hose end not inserted properly.
Clean water
Clean water tank not firmly in place.
won't dispense.
Clean water tank or detergent container empty.
Recovery tank full / automatic shut-off engaged.
Detergent
Detergent tank empty.
won't dispense.
Clean Water tank
Tank is empty.
light is "ON".
Water is "soft" and not detected by sensor.
Detergent tank
Tank is empty.
light is "ON".
Detergent not detected by sensor.
Brushes do not
Spill pick-up mode selected.
spin.
Object/debris has jammed brushes.
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE.
Exclusive Hoover Platinum Collection™ Member Services Line 1.877.MYPLTNM (1.877.697.5866)
In the event that further assistance is required, see your Yellow Pages for an authorized HOOVER
any transportation to and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from
an authorized HOOVER
Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or ordering
®
replacement parts. (The model number appears on the bottom of the cleaner.)
POSSIBLE SOLUTION
Plug unit in firmly.
Check fuse or breaker.
Replace fuse or reset breaker.
Remove and empty recovery tank.
Remove tool and clear blockage.
Make sure lid is on securely.
Insert hose end firmly into hose pocket.
Make sure tank is securely locked in position.
Refill container according to instructions for surface being
cleaned.
Empty recovery tank.
Fill detergent tank.
Fill water tank.
The cleaner will continue to operate normally.
Fill detergent tank.
The cleaner will continue to operate normally.
Change mode to Wash/Auto Rinse, Rinse Only, Spot Clean.
Overload sensor has tripped. Turn cleaner off, remove
obstruction and/or clean brushes.
®
Dealer or visit our website at www.hoover.com. Costs of
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