Tripp-Lite SmartPro SMART3000RMOD2U Manual Del Propietário página 14

Storage
Before storing your UPS, turn it completely OFF. If you store your UPS for an extended period of time, recharge the UPS batteries for 4 to 6 hours once
every three months. NOTE: After you connect the UPS to utility power, it will automatically begin charging its batteries. If you leave your UPS
batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service,
visit www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the
instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material
Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with
other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special
or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products
shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the
package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the
address given to you when you request the RMA.
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