Printer Problems
CAUTION:
safety instructions in the
NOTE:
If you need technical assistance for your printer, contact the printer's
manufacturer.
C
H E C K T H E P R I N T E R D O C U M E N T A T I O N
and troubleshooting information.
E
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T
E S T T H E E L E C T R I C A L O U T L E T
it with another device, such as a lamp.
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
Windows XP:
Click Start→ Control Panel→ Printers and Other Hardware→ View installed
1
printers or fax printers.
If the printer is listed, right-click the printer icon.
2
Click Properties→ Ports. For a parallel printer, ensure that the Print to the following
3
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
Start
Click
1
If the printer is listed, right-click the printer icon.
2
Click Properties, and then click Ports.
3
Adjust the settings, as needed.
4
R
E I N S T A L L T H E P R I N T E R D R I V E R
on reinstalling the printer driver.
Scanner Problems
CAUTION:
safety instructions in the
NOTE:
If you need technical assistance for your scanner, contact the scanner's
manufacturer.
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
and troubleshooting information.
50
Quick Reference Guide
Before you begin any of the procedures in this section, follow the
Product Information Guide
— Ensure that the electrical outlet is working by testing
→ Control Panel→ Hardware and Sound→ Printer.
— See the printer documentation for information
Before you begin any of the procedures in this section, follow the
Product Information Guide
.
— See the printer documentation for setup
—
W
I N D O W S
.
— See the scanner documentation for setup
—