Troubleshooting; Before Returning For Repairs - DieHard 28.71323 Manual Del Usuario

13. TROUBLESHOOTING

PROBLEM
Battery clamps do not
spark when touched
together.
Three LEDs come on for
2 seconds, then turn off.
The charger will not
turn on when properly
connected.
Short or no start cycle
when cranking engine.

14. BEFORE RETURNING FOR REPAIRS

• When a charging problem arises, make
certain that the battery is capable of
accepting a normal charge. Double check
all connections, the AC outlet for a full
120 volts, the charger clamps for correct
polarity and the quality of the connections
from the cables to the clamps and from
or for information about troubleshooting or replacement parts,
POSSIBLE CAUSE
The charger is equipped with
an auto-start feature. It will not
supply current to the battery
clamps until a battery is properly
connected. The clamps will not
spark if touched together.
The charger is plugged into an
AC outlet.
AC outlet is dead.
Poor electrical connection.
Battery is defective.
Drawing more than the Engine
Start Rate.
Failure to wait 3 minutes (180
seconds) between cranks.
Clamps are not making a good
connection.
AC cord and/or extension cord
is loose.
No power at receptacle.
The charger may be overheated.
Battery may be severely
discharged.
If the above solutions do not eliminate the problem,
call toll-free from anywhere in the U.S.A.
7:00 am to 5:00 pm CT, Monday through Friday
the clamps to the battery system. The
clamps must be clean.
• When an UNKNOWN OPERATING
PROBLEM arises, please read the
complete manual and call the customer
service number for information. This will
usually eliminate the need for return.
1-800-732-7764
• 8 •
REASON/SOLUTION
No problem; this is a normal
condition.
No problem; this is normal.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for loose fitting plug.
Have battery checked.
Crank time varies with the amount of
current drawn. If cranking draws more
than the Engine Start Rate, crank
time may be less than 3 seconds.
Wait 3 minutes of rest time before
the next crank, to allow the battery
and charger to cool down.
Check for poor connection at battery
and frame.
Check power cord and extension
cord for loose fitting plug.
Check for open fuse or circuit
breaker supplying AC outlet.
The thermal protector may have
tripped and needs a little longer to
close. Make sure the charger vents
are not blocked. Wait and try again.
On a severely discharged battery,
use the 10A Boost setting for few
minutes, to help assist in cranking.