Manufacturer's Terms Of Warranty - Truma Trumatic Serie Instrucciones De Uso

Accessories
1
2
3
MODIMIDOFRSASO
Truma Timer ZUC 2 complete
with 3 m connecting cable
(Part no. 34041-01).
230 V, 450 W electrical heat-
ing collar for hot water, com-
plete with 3 m connecting
cable (Part no. 34141-01).
Remote control for electrical
safety/drain valve, complete
with 3 m connecting cable
(Part no. 34170-01).
The electrical accessories are
fitted with a plug and can be
connected individually.
Extension cables for the con-
trol panel, the ZUC 2 timer
and remote control panel for
the drain valve are available if
required.
Cowl extension KVC
for winter camping
(Part no. 34070-01).
Double-skin leadthrough for
caravan-double-skin roofs
(Part no. 34080-01).
Surface-mounting frame for
Truma control panel
(Part no. 40000-52600).
Combination with the side
pieces is not possible.
As standard, Truma supplies
a suitable cover frame, in
agate grey colour, for every
control panel/every time
switch. In addition, cover
frames are also available
as special accessories in
the colours black, beige,
platinum or gold.
Suitable for control panels or
time switches, the side piec-
es available in eight different
colours create a visually
attractive finish.
Please contact your special-
ist dealer in this connection.
Clip rows, 4 units
(Part no. 34000-60900).
For installing several Truma
control panels next to one
another.
Manufacturer's
terms of warranty
1. Case of warranty
The manufacturer grants a
warranty for malfunctions
in the appliance which are
based on material or produc-
tion faults. In addition to this,
the statutory warranty claims
against the seller remain
valid.
A claim under warranty shall
not pertain:
– for parts subject to wear
and in cases of natural
wear and tear,
– as a result of not original
Truma parts being used in
the appliance and as a re-
sult of unsuitable gas pres-
sure regulators being used,
– as a consequence of failure
to respect Truma instruc-
tions for installation and
use,
– as a consequence of
improper handling,
– as a consequence of im-
proper transport packing,
not arranged by Truma.
2. Scope of warranty
The warranty is valid for
malfunctions as stated under
item 1, which occur within
24 months after conclusion
of the purchase agreement
between the seller and the
final consumer. The manu-
facturers will make good
such defects by subsequent
fulfilment, i.e. at their dis-
cretion either by repair or
replacement. In the event
of manufacturers providing
service under warranty, the
term of the warranty shall
not recommence anew with
regard to the repaired or re-
placed parts; rather, the old
warranty period shall con-
tinue to run. More extensive
claims, in particular claims
for compensatory damages
by purchasers or third par-
ties, shall be excluded. This
does not affect the rules of
the product liability law.
The manufacturer shall bear
the cost of employing the
Truma customer service for
the removal of a malfunction
under warranty – in par-
ticular transportation costs,
travelling expenses, job and
material costs, as long as the
service is carried out in Ger-
many. The warranty does not
cover customer service work
in other countries.
Additional costs based on
complicated removal and
installation conditions of the
appliance (e.g. removal of
furniture or parts of the vehi-
cle body) do not come under
warranty.
3. Raising the case of
warranty
The manufacturer's address
is: Truma Gerätetechnik
GmbH & Co. KG, Wernher-
von-Braun Strasse 12,
85640 Putzbrunn. In Germa-
ny, always notify the Truma
service centre if problems
are encountered; in other
countries the relevant service
partners should be con-
tacted (see list of addresses).
Any complaints are to be
described in detail. In addi-
tion, the properly completed
guarantee certificate is to
be presented, or the factory
number of the unit and the
date of purchase given.
In order for the manufactur-
ers to be able to determine
whether an incident subject
to guarantee has occurred,
the end user must, at his
own risk, bring the device to
the manufacturers or send it
to them. If there is damage
to heaters (heat exchangers),
the gas pressure regulator
must also be sent back to the
factory.
In instances of the device
being sent to the works,
dispatch is to be effected by
freight transport. In cases
under guarantee, the works
shall bear the transport
costs or the costs of delivery
and return. If the damage is
deemed not to be a warranty
case, the manufacturer shall
notify the customer and shall
specify repair costs which
shall not be borne by the
manufacturer; in this case,
the customer shall also bear
the shipping costs.
13