Troubleshooting - Philips Wake-up Light HF3520/60 Manual De Usuario

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support or call
1-866-832-4361 for assistance.
Problem Solution
The appliance does not Perhaps the adapter is not inserted properly in the wall outlet. Put the
work at all. adapter properly in the wall outlet.
Perhaps the plus is not inserted properly into the appliance. Put the plug
properly into the appliance.
. Perhaps there is a power failure. Check if the power supply works by con-
necting another appliance.
The appliance functions The appliance uses durable LED technology. The lamp should last a long
properly, but the lamp time. However, if the lamp stops working, go to www.philips.com/support
does not work anymore or call 1-866-832-4361 for assistance.
The appliance does not Remove the adapter from the wall outlet and wait a few minutes before
respond when I try to set you reinsert it. When you reinsert the adapter, the appliance goes back to
different functions. the factory settings and you have to set all functions again.
The lamp does not go on Perhaps you set a light intensity level that is too low. Increase the light
when the alarm goes off. intensity level in your wake-up profile (see user manual for more informa-
tion).
Perhaps you switched off the alarm function. The alarm icon is visible on
the display when the alarm function is active.
The lamp does not go on It takes approx. 1 second for the lamp to go on. This is normal, the lamp
right away when I switch needs to heat up.
it on.
I do not hear the alarm Perhaps you set a sound level that is too low. To set a higher sound level,
sound when the alarm increase the volume level of the wake-up sound in your wake-up profile
goes off. (see user manual for more information).
Perhaps you switched off the alarm function.The alarm icon is visible on
the display when the alarm function is active.
If you selected the radio as the alarm sound, switch on the radio after you
switch off the alarm to check if the radio works. If it does not work, call
1-866-832-4361 for assistance.
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Problem Solution
The radio does not work. Perhaps you set the volume too low. Increase the volume level.
Call 1-866-832-4361 for assistance.
The radio produces a Perhaps the broadcast signal is weak. Adjust the frequency (see user man-
crackling sound. ual for more information) and/or change the position of the antenna by
moving it around. Make sure you have unwound the antenna completely.
The alarm went off Perhaps you switched off the alarm function.The alarm icon is visible on
yesterday, but it did not go the display when the alarm function is active.
off today.
Perhaps you set a volume level and/or light intensity level that is too low.
Set a higher volume level and/or light intensity level in your wake-up profile
(see user manual for more information).
Perhaps there was a power failure that lasted more than a few minutes.
In this case, the appliance goes back to factory settings. You need to set all
functions again.
I wanted to snooze, but Tap on the front of the Wake-up Light to snooze. If you press the alarm
the alarm did not go off button, the FM button, or the MENU button, the alarm function will be
again after 9 minutes. deactivated.
The light wakes me too Perhaps the light intensity level you have set is not appropriate for you. Try
early. a lower light intensity level if you wake up too early. If light intensity 1 is not
low enough, move the appliance further away from the bed.
The light wakes me too Perhaps the appliance is positioned at a lower level than your head. Make
late sure the appliance is located at a height at which the light is not blocked by
your bed, comforter/blanket or pillow. Also make sure the appliance is not
placed too far away.
The lamp flashes. Perhaps the appliance is not suitable for the voltage to which it is con-
nected. Make sure that the voltage indicated on the appliance corresponds
to the local voltage.
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