11. Maintenance and Cleaning
WARNING
1. Keep the Scout clean with a damp cloth and some mild
detergent. Do not immerse in water.
2. When cleaning, do not use scraping tools or abrasives as they
may permanently scratch the display. NEVER USE SOLVENTS
to clean any part of the system. Substances like acetone and
other harsh chemicals can cause cracking of the case.
12. Locating Faulty Components
For troubleshooting suggestions, please refer to the Trouble Shooting Guide
at the end of the manual. If necessary, contact Ridge Tool or your dealer for
more information and help.
14. Trouble Shooting Guide
PROBLEM
Scout locks up during use.
While tracing, lines are "jumping" all over the screen in micro map.
While locating a sonde, lines are "jumping" all over the screen.
Distance between sonde and either Pole is not equal.
Unit acts erratic, won't power down.
Display appears completely dark, or completely light when it is turned
on.
There is no sound.
Scout will not pick up the signal.
Scout will not turn on.
13. Service and Repair
Tool should be taken to a RIDGID Independent Authorized Service
Center.
PROBABLE FAULT LOCATION
Turn the unit off, then back on. Remove the batteries if the unit will not turn off.
This indicates that the Scout is not picking up the signal or there is interference.
Make sure that the transmitter is well connected and grounded. Point the Scout at
either lead to be sure that you have a complete circuit.
Try a higher frequency.
Try to determine the source of any noise and eliminate it.
Check the batteries in the sonde to see if they are working.
Verify signal by placing lower antenna close to sonde.
Note – Sondes have difficulty emitting signals through cast iron and ductile iron
lines.
Sonde may be tilted or there may be a cast iron to plastic transition.
Batteries may be low. Replace with fresh batteries and turn on.
Try powering the unit off and then back on.
Adjust the LCD screen contrast.
Adjust the sound level in the sound menu.
Check if the correct mode and frequency is set.
Check orientation of batteries.
Check if the batteries are charged.
Check to see that the battery contacts are OK.
Unit may have blown a fuse (factory service is required).
NaviTrack Scout
WARNING
15