Statement of Limited Product Warranty
Thermador Dishwashers
What
this
Warranty
Covers
& Who
it Applies
to:
The limited
warranty
provided
by BBH Home
Appliances
("Thermador")
in this
Statement
of Limited
Product
Warranty
applies
only
to Thermador
dishwashers
("Product")
sold to you, the first
using purchaser,
provided
that the Product
was purchased:
(1) for your normal,
household
(non-commercial)
use, and
has in fact at all times
only been used for normal
household
purposes;
(2)
new at retail (not
a display,
"as is", or previously
returned
model),
and not
for resale, or commercial
use; and (3) within
the United
States or Canada,
and has at all times
remained
within
the country
of original
purchase.
The
warranties
stated
herein
apply
only to the first
purchaser
of the Product
and are not transferable.
•
Please
make
sure
to return
your
registration
card;
while
not
necessary
to effectuate
warranty
coverage,
it is the best way
for
Thermador
to notify
you in the unlikely
event
of a safety
notice
or
product
recall.
How
Long
the
Warranty
Lasts:
Thermador
warrants
that
the
Product
is free from
defects
in materials
and workmanship
for a period
of three
hundred
sixty five (365)
days (i.e.,
1 year)
from the date of purchase.
The
foregoing
timeline
begins
to run upon the date of purchase,
and shall not
be stalled,
tolled,
extended,
or suspended,
for any
reason
whatsoever.
Labor
and shipping
costs are included
in this
basic coverage.
Extended
Limited
Warranty:
Thermador
also provides
these
additional
limited
warranties:
•
2 Year
Limited
Warranty:
Thermadorwill
repair
or replace
any
component
that proves to be defective
in materials
or workmanship
(excludes
labor
charges).
•
5 Year
Limited
Warranty
on Electronics:
Thermador
will repair
or replace
any Thermador
microprocessor
or printed
circuit
board
if it proves to be defective
in materials
or workmanship
(excludes
labor
charges).
•
5 Year
Limited
Warranty
on Dish Racks:
Thermador
will replace
the upper
or lower
dish rack (excluding
rack components),
if the
rack proves
defective
in materials
or workmanship
(excludes
labor
charges).
•
Lifetime
Warranty
against
Stainless
Steel
Rust
Through:
Thermador
will
replace
your
dishwasher
with
the
same
model
or a current
model
that
is substantially
equivalent
or better
in
functionality,
if the inner
liner
should
rust through
(excludes
labor
charges).
Thermador
will replace
the stainless
steel door if the door
should
rust through
(excludes
labor
charges).
The foregoing
timeline
begins
to run
upon
the
date
of purchase,
and
shall
not
be stalled,
tolled,
extended,
or suspended,
for
any
reason
whatsoever.
Repair/Replace
as Your Exclusive Remedy:
During this warranty period,
Thermador or one of its authorized service providers will repair your Product
without charge to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured
with a defect in materials or
workmanship.
If reasonable attempts to repair the Product have been
made without success, then Thermador will replace your Product (upgraded
models may be available to you, in Thermador's
sole discretion,
for an
additional
charge).
All removed parts and components
shall become
the property of Thermador at its sole option. All replaced and/or repaired
parts shall assume the identity of the original part for purposes of this
warranty and this warranty
shall not be extended with respect to such
parts. Thermador's
sole liability and responsibility
hereunder is to repair
manufacturer-defective
Product only, using a Thermador-authorized
service
provider during normal business hours. For safety and property damage
concerns, Thermador
highly
recommends
that you do not attempt
to
repair the Product yourself, or use an un-authorized
servicer; Thermador
will have no responsibility
or liability for repairs or work performed
by a
non-authorized
servicer.
If you choose to have someone other than an
authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLYBECOMENULLANDVOID. Authorized service providers are
those persons or companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a superior reputation
for customer service and technical ability (note that they are independent
entities
and are not agents, partners,
affiliates
or representatives
of
Thermador). Notwithstanding
the foregoing, Thermador will not incur any
liability, or have responsibility,
for the Product if it is located in a remote
area (more than
100 miles from an authorized
service provider)
or is
reasonably
inaccessible,
hazardous,
threatening,
or treacherous
locale,
surroundings,
or environment;
in any such event, if you request, Thermador
would still pay for labor and parts and ship the parts to the nearest authorized
service provider, but you would still be fully liable and responsible for any
travel time or other special charges by the service company, assuming they
agree to make the service call.
Out of Warranty
Product:
Thermador
is under no obligation,
at law
or otherwise,
to provide you with
any concessions,
including
repairs,
pro-rates, or Product replacement,
once this warranty has expired.
Warranty
Exclusions:
The warranty
coverage
described
herein
excludes
all defects
or damage
that are not the direct
fault
of Thermador,
including
without
limitation,
one or more
of the following:
(1) use of the Product
in
anything
other
than
its normal,
customary
and intended
manner
(including
without
limitation,
any form
of commercial
use, use or storage
of an indoor
product
outdoors,
use of the Product
in conjunction
with
air or water-going
vessels);
(2) any
party's
willful
misconduct,
negligence,
misuse,
abuse,
accidents,
neglect,
improper
operation,
failure
to maintain,
improper
or
negligent
installation,
tampering,
failure
to follow
operating
instructions,
mishandling,
unauthorized
service
(including
self-performed
"fixing"
or
exploration
of the appliance's
internal
workings);
(3) adjustment,
alteration
or modification
of any kind; (4) a fail ure to comply
with
any applicable
state,
local, city, or county
electrical,
plumbing
and/or
building
codes,
regulations,
or laws,
including
failure
to install
the product
in strict
conformity
with
local
fire and
building
codes and regulations;
(5) ordinary
wear
and tear,
spills
of food,
liquid,
grease
accumulations,
or other
substances
that accumulate
on,
in, or around
the
Product;
and
(6) any
external,
elemental
and/or
environmental
forces
and factors,
including
without
limitation,
rain, wind,
sand, floods,
fires, mud slides, freezing
temperatures,
excessive
moisture
or
extended
exposure
to humidity,
lightning,
power
surges,
structural
failures
surrounding
the appliance,
and acts of God.
In no event
shalIThermador
have any liability
or responsibility
whatsoever
for damage
to surrounding
property,
including
cabinetry,
floors,
ceilings,
and other
structures
or objects
around
the Product.
Also excluded
from
this warranty
are scratches,
nicks,
minor
dents,
and
cosmetic
damages
on external
surfaces
and exposed
parts; Products
on which
the serial
numbers
have been altered,
defaced,
or
removed;
service
visits to teach
you
how to use the Product,
or visits
where
there
is nothing
wrong
with
the Product;
correction
of installation
problems
(you
are solely
responsible
for any
structure
and setting
for the
Product,
including
all electrical,
plumbing
or other
connecting
facilities,
for proper
foundation/flooring,
and
for any alterations
including
without
limitation
cabinetry,
walls,
floors,
shelving,
etc.);
and resetting
of breakers
or fuses.
TO THE EXTENT
ALLOWED
BY LAW,
THIS WARRANTY
SETS OUT YOUR
EXCLUSIVE
REMEDIES
WITH
RESPECT
TO PRODUCT,
WHETHER
THE
CLAIM
ARISES
IN CONTRACT
OR TORT
(INCLUDING
STRICT
LIABILITY,
OR NEGLIGENCE)
OR OTHERWISE.
THIS
WARRANTY
IS IN LIEU OF ALL
OTHER WARRANTIES,
WHETHER
EXPRESS OR IMPLIED.
ANY WARRANTY
IMPLIED
BY LAW,
WHETHER
FOR MERCHANTABILITY
OR FITNESS
FOR A
PARTICULAR
PURPOSE,
OR OTHERWISE,
SHALL BE EFFECTIVE
ONLY FOR
THE PERIOD THAT
THIS EXPRESS
LIMITED
WARRANTY
IS EFFECTIVE.
IN
NO EVENTWlLLTHE
MANUFACTURER
BE LIABLE
FOR CONSEQUENTIAL,
SPECIAL,
INCIDENTAL,
INDIRECT,
"BUSINESS
LOSS",
AND/OR
PUNITIVE
DAMAGES,
LOSSES,
OR EXPENSES,
INCLUDING
WITHOUT
LIMITATION
TIME
AWAY
FROM
WORK,
HOTELS
AND/OR
RESTAURANT
MEALS,
REMODELLING
EXPENSES
IN EXCESS OF DIRECT DAMAGES
WHICH
ARE
DEFINITIVELY
CAUSED
EXCLUSIVELY
BY Thermador,
OR OTHERWISE.
SOME
STATES
DO NOT
ALLOW
THE EXCLUSION
OR LIMITATION
OF
INCIDENTAL
OR CONSEQUENTIAL
DAMAGES,
AND
SOME STATES DO NOT
ALLOW
LIMITATIONS
ON HOW LONG AN IMPLIED
WARRANTY
LASTS,
SO
THE ABOVE
LIMITATIONS
MAY NOT
APPLY TO YOU.
THIS
WARRANTY
GIVES YOU SPECIFIC
LEGAL
RIGHTS,
AND
YOU MAY ALSO
HAVE OTHER
RIGHTS WHICH
VARY
FROM
STATE TO STATE.
No attempt
to alter,
modify
or amend
this
warranty
shall
be effective
unless
authorized
in writing
by
an officer
of BBH.
How to Obtain
Warranty
Service:
TO OBTAIN WARRANTY
SERVICE FORYOUR
PRODUCT, YOU SHOULD
CONTACT THE NEAREST Thermador
AUTHORIZED
SERVICE CENTER, OR CALL 800-944-2904,
or write
Thermador
at: BSH Home
Appliances-
5551
McFadden
Avenue,
Huntington
Beach,
CA 92649
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