W
S
arranty and
ervice
LIMITED WARRANTY
The motor assembly and blending wand are warranted against defects in material and workmanship for 1 year from the earlier of the date of purchase or date of delivery as permitted by law.
Vitamix will replace without charge.
Conditions
The warranties contained herein run only to the original end-user and are not transferable. To make a warranty claim, proof of purchase is required.
This warranty is the sole remedy of the purchaser and sets forth the only obligations of Vita-Mix and does not cover normal wear-and-tear, abuse, misuse, negligent use, alteration of the motor
assembly or blending wand, or exposure to extreme conditions and is only valid if the Equipment is used in accordance with the accompanying instruction booklet (which may also be accessed
at www. V itamix.com).
This warranty is void in the event that repairs to the Equipment are performed by someone other than Vita-Mix or an authorized Vita-Mix Service Center. Vita-Mix will not be responsible for the
cost of any unauthorized repairs.
The sole obligation of Vita-Mix under this warranty is to repair or replace the warranted part or parts as determined exclusively by Vita-Mix.
In no event, whether based on contract, indemnity, warranty, tort (including negligence), strict liability or otherwise, shall Vita-Mix be liable for any special, indirect, incidental or conse-
quential damages whatsoever including, without limitation, loss of profit or revenue. The above limited warranty is your exclusive remedy, and you and Vita-Mix hereby expressly disclaim
all other warranties or conditions, express or implied, statutory or otherwise, including any implied warranty of merchantability and any implied warranty of fitness for a particular purpose,
and, without limiting the generality of the foregoing, you and Vita-Mix hereby expressly exclude, to the extent permitted by law, the application of any sale of goods legislation and the
United Nations Convention on Contracts for the International Sale of Goods, as may be applicable.
Some jurisdictions do not allow a limitation on implied warranties or on special, incidental or consequential damages.
No employee of Vita-Mix or any other person is authorized to make any warranty in addition to or amendment of the warranties made herein. For warranty details for machines purchased out-
side the U.S.A., contact your authorized Vita-Mix distributor, or call the Vita-Mix International Division at +1.440.782.2450 or email
[email protected] for a distributor near you.
In the event your Vita-Mix blender needs service or repair covered by the terms of this warranty, please call the Vita-Mix Corporation for warranty assistance. For machines purchased in the
U.S.A., call Vita-Mix Technical Support: 800-886-5235. If purchased outside the continental U.S.A., contact your authorized Vita-Mix Distributor, or telephone the Vita-Mix International Division at
Customer is responsible for in-bound freight costs for warranty service.
How to Obtain Warranty Coverage and Repair
Who to Contact for Warranty Service and Repair. In the event your Vitamix blender needs service or repair covered by the terms of this warranty, call Vitamix Corporation or a local distributor
for warranty assistance.
For Equipment purchased and located in the US, call Vitamix Commercial Technical Support at 800.886.5235.
For Equipment purchased outside the continental U.S.A.: Contact your authorized Vitamix Distributor or the Vitamix International Division at 1-440-782-2450 or email
[email protected]
for a distributor near you.
You will be asked to provide proof of purchase for the Equipment. If the remote technical support team cannot fix the Equipment remotely, the Equipment will need to be serviced. The team will
help you either locate an authorized service center or arrange for the Equipment to be shipped back to Vitamix.
How to Ship the Equipment to Vitamix for Service
Obtain a Return Authorization Number Before Shipment. Do not return or send in Equipment without the approval from Vitamix. Under no circumstances will Vitamix be responsible for the cost
of any unauthorized repairs. All Equipment returns must have the Return Authorization Number ("RA") clearly marked on the outside of the box. Any Equipment that is sent to Vitamix without
prior authorization or approval will be returned to the shipper's address "as is" without repair.
Properly Package the Return Item. Any item sent to Vitamix must be sent in original or sufficient packaging.
©2024 Vita-Mix® Corporation. No part of this publication may be reproduced or transmitted in any form or by any
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means or stored in a database or retrieval system without the written permission of the Vita-Mix® Corporation.