Troubleshooting
Problem
The battery backup outlets 8
◗
1
are not supplied with power.
◗
2
The connected devices are not
supplied when AC power fails.
◗
3
AC power is available, but the
UPS operates on battery power.
◗
The filtered outlets 7 are not
4
supplied.
◗
Green button 11 flashes
5
frequently and audio alarm beeps
every 5 secondes.
Green button 11 flashes
◗
6
frequently and audio alarm is
continuous.
Red LED 10 is on and the
◗
7
audio alarm beeps every 30
seconds.
Green LED 9 is off and the
◗
8
filtered outlets 7 are supplied.
◗
9
The telephone line is disturbed
or modem access is not possible.
◗
Red LED 10 is ON.
10
Advanced customizing of your UPS:
Sensitivity to variations of the AC power supply
◗
Only to be used if frequent switching to the UPS battery
due to large variations in the AC supply voltage.
◗
Accessing the programming mode: with the device
switched off, press button 11 for 6 s and release it once
LEDs 10 11 9 have come on.
◗
Display of the 3 possible voltage ranges according to the
status of LEDs 10 and 11 :
Normal mode
Low range
(factory
mode:
configuration):
AC supply
AC supply
between 160V
between 184V
and 264V
and 264V
10 = ON 11 = ON
10 = ON 11 = OFF 10 = OFF 11 = ON
10 11 9
10 11 9
Change from one mode to another by
successively pressing button 11 .
◗
Memorizing the mode: 10 s after the last press of the
button.
6
Diagnostic
Button 11 is not pressed.
◗
◗
The devices are not connected to
the battery backup outlets 8 .
◗
Circuit breaker 12 has been tripped
by an overload on the UPS output.
◗
The wall outlet is not supplied.
Circuit breaker 12 has been tripped
◗
by an overload on the UPS output.
◗
The UPS frequently operates on
battery power because the AC power
source is of poor quality.
The UPS battery backup outlets 8
◗
are overloaded.
◗
A fault has occurred on the UPS.
The battery backup outlets 8 are no
longer supplied.
◗
Surge protection is no longer
provided.
◗
Surge protection on the telephone
line is no longer provided.
◗
The battery has reached the end of
its service life.
Audio alarm
◗
Possibility of deactivating the audio alarm when the UPS
is operating on the battery.
◗
Accessing the programming mode: with the device
switched off, press button 11 for 11 s and release it once
the audio alarm sounds.
◗
Display of the 2 possible audio alarm modes:
Low and high
Normal mode (factory
range mode:
configuration):
AC supply
the UPS emits a beep every
between 160V
10 s when operating on its
and 284V
battery.
10 11 9
◗
Memorizing the mode: 10 s after the last press of the
button.
Solution
Press button 11 and check that it
◗
turns green.
◗
Connect the devices to the battery
backup outlets 8 .
◗
Disconnect excess equipment and
reset the circuit breaker 12 by pressing
the corresponding button.
◗
Supply power to the wall outlet.
◗
Disconnect excess equipment and
reset the circuit breaker 12 by pressing
the corresponding button.
◗
Have the electrical installation
checked by a professional or use
another wall outlet.
◗
Disconnect excess equipment
connected to the battery backup outlets
8 .
◗
Call after-sales support.
◗
Call after-sales support.
◗
Disconnect the telephone line from
the wall outlet.
◗
Call after-sales support.
◗
Have the battery replaced.
Normal mode
activated:
Buzzer emits long
beep.
Change from one mode to another by
successively pressing button 11 .
Silent mode:
the UPS emits a single
beep when switching to
battery operation and then
remains silent.
Silent mode
activated:
Buzzer emits
short beep.
MAU-00075 AB