Troubleshooting
Please note, if a power failure occurs due to disconnection of the power cord, or if the power button
1.
has been turned off during an ice making cycle, small ice chips may forms and get lodged in the
automatic shovel, causing it to jam. If this occurs, the ice chips may be removed by disconnecting
the power cord and gently pushing the shovel to the rear of the interior, removing the ice chips, and
then restarting.
If the ice shovel is not moving ice into the ice basket, check if the water reservoir is empty. If not,
2.
push the ice shovel gently, then press the Start/Stop button to restart.
Problem
The compressor works
abnormally with a
buzzing noise
Water shortage
indicator light is on
Indicator lights on
display are not lit
The ice is too large and
cubes are sticking
together
The ice making process
was correct, but no ice
came out?
All indicators are
flashing at the same
time.
Even though the ice is
full, the machine does
not display the ice full
icon
ENVIRONMENT
At the end of the appliance's useful life, do not discard it with common household waste. Take is to an
authorized recycling centre. This will help preserve the environment.
WARRANTY AND REPAIR
For more information or in case of problems, please contact Hisense Call Centre in your country (phone
number listed in the International Warranty Sheet). If there is no such centre in your country, please
contact the local Hisense dealer or Hisense small domestic appliance department.
For personal use only!
Possible cause
The voltage is lower than
recommended
1. There is no water
2. The pump is full of air
Blown fuse/ No power
1. Wrong ice size selected
2. Ice from previous cycles
could be left in the water tray
1. The compressor has no
refrigerant
2. Compressor is damaged
3. Fan motor is damaged
The water box is blocked by
ice.
The motor is stuck, the motor
falls off, or the motor is
damaged
Micro switch damaged
Ice full sensor damaged
Solar light interference
Solution
Stop the ice maker and do not restart
until the voltage is normal.
1.Add water until you reach the
MAX position
2.Press the Start/Stop button to
restart
Replace fuse / Turn power on
1.Select small size
2.Take out the ice while in standby
mode
Call the after-sales service.
Take out the ice under the ice
shovel, plug in the power again, and
press the Start/Stop button. After 3
minutes, the machine will restart
automatically.
Call the after-sales service
Replace the ice full sensor
Move the appliance indoors to make
ice
Call the after-sales service
35