Chapter 1
Cisco SB 101 Router Cabling and Setup
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part within ten (10) working days after receipt of a Return Materials
Authorization (RMA) request. Actual delivery times can vary, depending on the
customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the
product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Check Items Shipped with the Router
To verify that all required items were shipped with the router, follow these steps.
Figure 1-1
Step 1
or damaged, contact your customer service representative.
Note
78-16771-01
shows the items included with the router. If any of the items is missing
A console cable is available as an orderable spare. It provides RJ-45 to
DB-9 conversion for connection to an external modem.
Check Items Shipped with the Router
Cisco SB 101 Router Cabling and Setup
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