LG WM3570H A Serie Manual Del Propietário página 43

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TROUBLESHOOTING

43

Before

calling

for service

Check the following

before calling for service.

iii

i

Problem

ilposs!b!e

Causes

i ii So!ut!ons

iii ii i ii_i

ii

iii ii

Clicking

sound

i _ Do you hear a sound

when

you close

or

i ° This

sound

is normal

and occurs

when

the

i

lock and unlock

the door?

i

door

is closed,

locked

or unlocked.

J

i

Spraying

or hissing

sound

i"

Is water

spraying

in the tub?

i" This

sound

is normal

as water

is spraying

,

_

i

or circu!at[ng

during

the cyc!e.

,

Buzzing

or gushing

i.

Is the washing

machine

draining

water?

i,

This

sound

is normal

as the drain

pump

sound

drains

water

from

the washing

machine

after

the cycle.

_Spiash[ngsoi]nd

i.

Is the washing

machine

washing

a load of

i" This

sound

is normal

as the load is moving

i

laundry?

up and down

during

the wash

and

rinse

.

.

cyc!es:

Rattling

and clanking

noise

i " Are there

any foreign

objects

such

as keys,

i " Check

if there

are any foreign

objects

in thei

i

i

c°ins,°rsafetyp

ins in the tub Or drain

i

tub and drain

the filter

after st°pping

the

i

i

i

filter?

i

cycle,

i

i

i

i"

Unplug

the power

cord

and contact

your

i

i

i

i

nearest

LG service

center

if the noise

i

i

i

persists"

i

Thumping

sound

i _ Is the washing

machine

overloaded?

i • This

sound

is normal

and occurs

when

the

. Is the load out of balance?

load is out of balance.

Stop the cycle

and

,

rearrange

the load for balancing.

iVibratingn°ise

i _ Are the shipping

bolts

removed?

_, See page 13, Unpacking

and removing

i _ Is the load evenly

distributed

in the tub?

shipping

bolts

to remove

the shipping

i • Is the washing

machine

level

balanced?

bolts.

• Is the washing

machine

installed

on a solid

i • Stop

the cycle

and

rearrange

the load for

and smooth

surface?

balancing.

i • See page 16, Leveling

the washing

machinei

i

to level the washing

machine.

i" Check

if the floor

is solid

and level.

' Water]eaking

around

i"

is waterieaking

from the faucet

orthe

i " Check

the faucetsor

water

iines_

i washer

i

water

line?

i

-Ifthewaterlinesarelooselyconnected,

• Is a drain

pipe or a drain

hose clogged?

_• UnclogC°nnectSee

pagethethem14,drainCOnnectingproperly.pipe

or drainWaterhose.lines

to

i

[

_

Contact

a p!ul-nber

if necessary:

Excessive

suds

or failure

to i,

Did you use more

than

the recommended

i"

Use the recommended

amount

of detergenti

irinse

i

amount

of detergent?

i

for load.

i

i

i"

Isthesoillevelhigherthanthesizeofthe

i"

Ifthe

contanqination

level

is low, reduce

i

i

i

load?

i

the detergent

quantity

to less than

the

i

i

i

i

recommended

level,

i

i

_,_!1_

Only

use detergent

with

the

HE

i

i

i

_

(High-Efficiency)

logo.

i

Staining

i"

Did you add detergent

directly

to the tub?

i"

Make sure

to load detergent

into the

i"

Did you remove

the load

immediately

after

i

detergent

dispenser

drawer.

i

it finished?

i"

Remove

the load

immediately

after

it

• Did you sort

and wash

the clothes

by color

i

finishes.

or soil?

i " Sort

and separate

dark

colors

from

light

or

white

ones, and

heavily

soiled

items

from

lightly

soiled

ones.

See page

19, Sorting

,

,

laundry

for details

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