42
TROUBLESHOOT NG
TROUBLESHOOTING
Checking
error
messages
If the following
message
appears
on the display,
check
the following
and take
the appropriate
corrective
action.
Me_ge
Po_e Ca_se_
iltem°fcl°thinghasgathered°n°neside°fthetub"
i"
Rearrange
items
to help
balance
the load.
i ° There
are not enough
items
in the machine,
i ° Stuffed
animals
or mats call become
unbalanced
i"
Have your
items
gathered
in one area, or is theload
i
during
spinning
and the washing
machine
may fail
too small?
i
to drain.
Rearrange
the knitwear
to help
balance
i"
Did you wash
a stuffed
animal,
amat,
or knitwear?
i
the load and drain
it again.
i _ Did you wash
two different
blankets
together?
• Put one blanket
in atatime.
Water
is not supplied
orthe
water
pressure
is low
i" Turn
on the faucets.
i"
Is the faucet
turned
off?
i _ If a faucet
is frozen,
thaw
it with warm
water.
i"
Is the water
supply
stopped
or the faucet
frozen?
i"
If the inlet
filter
is clogged,
clean
it. (see page 39 )
i ° Is the water
pressure
low or is all inlet
filter
i _ Connect
the water
line properly
with the cold water
i
i
clogged?
i
inlet.
(see page
14)
[
! C
i"
Is the water
lille
properly
connected
with
the cold
i" Check
that the water
lines are not pinched
or bent.
i
water
inlet?
i
Take extra care that
water
lines are not twisted
or
!
pinched
by other
objects.
i _ Is the water
line pinched
or bent?
iWater
line leaks
in connection
i.
Connect
the water
lines properly
with
the faucets.
i
. Are the water
lines
connected
with
the faucets
(see page 14)
i
properly?
i _
iThe
tub does
not rotate
_. Close
and secure
the door.
If the message
keeps
oc
J
lois the door secured?
appearing,
unplug
the power
and contact
your
.d_J
i
L"-L
i
nearest
LG service
center.
[_hewas_in_ma_hh_e _ra_ns s iowi_or no_ a_ aii
[_ [ower_he drain_osewithin5_ee_ _ eiow_he en_o_
i
i"
Is the drain
hose installed
over
3 1/4 feet
(1 m)
the elbow
bracket.
,
i
beyond
the end of the elbow
bracket?
_. Place the drain
hose
on a smooth
surface
to
'
[
iSi_
i
UL-
i " IS the drain
hose pinched
or clogged
inside?
prevent
bending.
i " Is the drain
hose frozen?
_• If the drain
hoses
are frozen,
thaw
them
in warm
i " Is the drain
hose clogged
with
foreign
objects?
water.
,
•
Open
the drain
pump
plug
cap and remove
the dirt.
_lJ- [
i A power
failure
has occurred.
•
_ \
Press \(_)_ to turn
off the washing
machine
and
i
i
press it again
to turn
it on.
,
i
,
[
L-L- i_
ii Control
Error.
_i" LGUnplUgservicethecenter.P°wer
cord
and contact
your
nearest
,
i Thewatersupplydoesnotstop
i"
Unplug
the power
cord
and contact
your
nearest
i i
L
_
[.
Do the water supply
and the drain keep repeating
in turn?
LG service
center
i The water
level is not controlled
i " The water
level sensor
is not working
correctly.
!_C
i"
Is the water
level
too low or high
compared
with
i _ Unplug
the power
cord
and contact
your
nearest
,
i
the size of the load?
i
LG service
center.
,
i Thetubdoesnotrotate
i*
Rearrange
the load size andrestartthewashing
i.
Is the washing
machine
overloaded?
i
machine.
i _ If the load
size is big, the tub may not rotate
due to
i
an overheated
motor.
Allow
the washing
machine
'
i
to stand
for a while
and restart
the cycle.
Unplug
i
the power
cord
and contact
your
nearest
LG service
,
,
i
center
if the same error
message
appears.
,
• To clean up the tub,
please
run the Tub Clean cycle.
• Please
empty
the tub and insert
bleach
into the
detergent
dispenser
and select the Tub Clean cycle,
i
• If you want
to skip the Tub Clean,
turn the CYCLE
SELECTOR
KNOB or push option
buttons
to select
i
desired
cycle.
In this case, you would
see the
i
message
again
until few washing
times
and it would
i
be disappear
until next
point of time
to clean the tub.