Fresh french fries are
not frying evenly in the
frying tank.
The french fries co-
ming out of the fryer
are not crispy.
Guarantee
This product is guaranteed against defects in materials and workmanship for a period of
3 years from the date of purchase. Under this guarantee the manufacturer undertakes
to repair or replace any parts to be defective, providing the product is returned to one of
our authorised service centres. This guarantee is only valid if the appliance has been used
in accordance with the instructions, and provided that it has not been modified, repaired
or interfered with by any unauthorised person, or damaged through misuse. This guar-
antee naturally does not cover wear and tear, nor breakables such as glass and ceramic
items, bulbs, etc. If the product does not work and it is the reason for returning it and it is
within the guarantee period, please also show the guarantee card and proof of purchase.
You have not properly soaked
the potatoes before frying
them.
The level of crispiness is de-
termined by the oil and mois-
ture content in the potatoes.
Use fresh potatoes and fo-
llow the instructions in the
"Making homemade french
fries" chapter.
1. Ensure the potatoes are
properly drained before ad-
ding oil to them.
2. Cutting the potatoes into
smaller sizes will make them
lighter and crispier.
3. Potatoes can become ligh-
ter and crispier by adding a
small amount of oil.