TROUBLESHOOTING
In case your dishwasher doesn't work properly, check if the problem can be solved by going through the following list.
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.
Spare parts will be available for a period of either up to 7 or up to 10 years, according to the specific Regulation requirements.
PROBLEMS
POSSIBLE CAUSES
Salt
Salt reservoir is empty (after refill the salt indicator may
indicator is lit
remain lit for several wash cycles).
Rinse aid
Rinse aid dispenser is empty (after refill the rinse aid
indicator is lit
indicator may remain lit for several wash cycles).
The appliance has not been plugged in properly.
Power outage.
The dishwasher
The dishwasher door is not closed.
won't start or does
ActiveDry pin is not pulled in.
not respond to
Cycle is interupted by door opening for > 4 sec.
commands.
It does not respond to commands.
Display shows: F9 or F12 and both On/Off and
START/Pause LEDs are blinking rapidly.
The dishwasher
The wash cycle has not finished yet.
won't drain.
The drain hose is bent.
Display shows: F3
and both On/Off and
The sink drain pipe is blocked.
START/Pause LEDs
The filter is clogged up with food residues.
are blinking rapidly.
The dishes are rattling against each other.
The dishwasher
makes excessive
An excessive amount of foam has been produced.
noise.
The crockery has not been arranged properly.
The spray arms cannot rotate freely, being hindered
by the dishes.
The wash cycle is too gentle.
The dishes are not
An excessive amount of foam has been produced.
clean.
The cap on the rinse aid compartment has not been
shut correctly.
The filter is soiled or clogged.
There is no salt.
The dishwasher does
No water in the water supply or the tap is closed.
not fill the water.
Display shows:
and F6, both On/Off
The inlet hose is bent.
and START/Pause
LEDs are blinking
The sieve in the water inlet hose is clogged; it is
rapidly.
necessary to clean it.
Dishwasher finishes
Drain hose positioned too low or siphoning into
the cycle prematurely.
home sewage system.
Display shows: F15
and both On/Off and
START/Pause LEDs
Air in water supply.
are blinking rapidly.
Policies, standard documentation, ordering of spare parts and additional product
information can be found by:
• Visiting our website docs.hotpoint.eu and parts-selfservice.whirlpool.com
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet).
When contacting our After-sales Service, please state the codes provided on your product's
identification plate.
The model information can be retrieved using the QR-Code reported in the energy label.
The label also includes the model identifier that can be used to consult the portal of the registry
at https://eprel.ec.europa.eu .
8
SOLUTIONS
Refill reservoir with salt (for more information - see page 2).
Adjust water hardness (see table, page 2).
Refill dispenser with rinse aid (for more information - see page 2).
Insert the plug into the socket.
For safety reasons, dishwasher will not restart automatically when power returns.
Press the START/Pause button to resume the cycle.
Vigorously push the door until you hear the "click".
Close the door and press START/Pause.
Switch off the appliance by pressing the ON/OFF button, switch it back on after
approximately one minute and restart the program. If problem persists, unplug the
appliance for 1 minute, then plug it back in.
Wait until the wash cycle finishes.
Check that the drain hose is not bent (see INSTALATION INSTRUCTION).
Clean the sink drain pipe.
Clean the filter (see CLEANING THE FILTER ASSEMBLY).
Position the crockery correctly (see LOADING THE RACKS).
The detergent has not been measured out correctly or it is not suitable for use in
dishwashers (see FILLING THE DETERGENT DISPENSER). Restart dishwasher by pressing
the DRAIN button (see OPTIONS AND FUNCTIONS) and run new program without
detergent.
Arrange the crockery correctly (see LOADING THE RACKS).
Arrange the crockery correctly (see LOADING THE RACKS).
Select an appropriate wash cycle (see PROGRAMS TABLE).
The detergent has not been measured out correctly or it is not suitable for use in
dishwashers (see FILLING THE DETERGENT DISPENSER).
Make sure the cap of the rinse aid dispenser is closed.
Clean the filter assembly (see CARE AND MAINTENANCE).
Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
Make sure there is water in the water supply or the tap running.
Make sure the inlet hose is not bent (see INSTALLATION) reprogram the dishwasher
and reboot.
After having carried out the verification and cleaning, turn off and turn on the
dishwasher and restart a new program.
Check if end of drain hose is placed at correct height (see INSTALLATION). Check for
siphoning into home sewage system, install air admittance valve if necessary.
Check water supply for leaks or other issues letting air inside.
IEC 436
:
400011670840
03/2023 as - Xerox Fabriano
