DECLARATION OF CONFORMITY
FOR UNITED KINGDOM
This appliance has been designed, constructed and distributed in compliance with the safety
requirements of UK Legislation: Electrical Equipment (Safety) Regulations 2016,
Electromagnetic Compatibility Regulations 2016. The Ecodesign for Energy-Related Products
and Energy Information (Amendment) (EU Exit) Regulations 2019. The Restriction of the Use
of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
FOR EUROPEAN UNION
This appliance has been designed, constructed, and distributed in compliance with the safety
requirements of EC Directives: Low Voltage Directive 2014/35/EU, Electromagnetic
Compatibility Directive 2014/30/EU, Ecodesign Directive 2009/125/EC, RoHS Directive
2011/65/EU and following amendments.
TERMS OF KITCHENAID GUARANTEE
("GUARANTEE")
Covering U.K. - Ireland - South Africa - UAE
KitchenAid Europa, Inc., Nijverheidslaan 3, Box 5, 1853 Strombeek-Bever, Belgium ("Guarantor") grants the end-customer, who is a
consumer, a Guarantee pursuant to the following terms.
FOR U.K.:
The Guarantee applies in addition to and does not limit or affect the statutory warranty rights of the end-customer against the seller of
the product. In summary, the Consumer Rights Act 2015 says products must be as described, fit for purpose and of satisfactory
quality. During the expected lifespan of your product your legal rights entitle you to the following:
-
Up to 30 days: if your product is faulty, then you can get an immediate refund.
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Up to six months: if your product can't be repaired or replaced, then you're entitled to a full refund, in most cases.
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Up to six years: if your product does not last a reasonable length of time you may be entitled to some money back.
These rights are subject to certain exceptions. For detailed information please visit the Citizens Advice website
www.adviceguide.org.uk or call 03454 04 05 06.
FOR IRELAND:
The Guarantee applies in addition to and does not limit or affect the statutory warranty rights of the end-customer against the seller of
the product under the European Communities (Certain Aspects of the Sale of Consumer Goods and Associated Guarantees
Regulations 2003 (S.I. No. 11/2003)) and other enactments governing the sale of consumer goods.
FOR SOUTH AFRICA:
The Guarantee applies in addition to and does not limit or affect the statutory warranty rights of the end-customer against the seller of
the product. In summary, the Consumer Protection Act, 2008 says that products must be: (i) reasonably suitable for the purpose for
which they are intended; (ii) in good working order, of good quality and free of any defects; (iii) useable and durable for a reasonable
period of time, having regard to the use to which they would normally be put and to all the surrounding circumstances; and (iv) in
compliance with any applicable standards or any other public regulations.
During the expected lifespan of your product and where the products are not purchased online, your legal rights will entitle you to the
following:
-
You will be entitled to a full refund, if you did not have the opportunity to examine the product before delivery and if you rejected
delivery of the product on the basis that the type and quality of the product was not as reasonably expected or did not reasonably
conform to the material specifications.
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Within 5 business days after delivery: you may rescind your purchase and request a refund, if your purchase resulted from direct
marketing.
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Within 10 business days after delivery: you will be entitled to a full refund, if it is found that the product was unsuitable for a
particular purpose specifically communicated to you by the Guarantor.
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Within 15 business days after delivery: you will be entitled to a refund if: (i) the product was not delivered to you; or (ii) if you
returned the product to the Guarantor.
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Within 6 months after delivery: you will be entitled to a refund or a replacement product, if the product is defective or fails to operate
in terms of its specifications.
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