Idiomas disponibles
Idiomas disponibles
Assembly and
Ensure all power cables running to hub motor are secured and undamaged.
Throttle
Make sure the hub motor axle bolts are secured and the torque arm, torque arm bolt,
and torque washers are in place.
Battery
Ensure battery is charged before use.
Ensure there is no damage to battery.
Lock battery to frame and ensure that it is secured.
Charge and store bike and battery in a dry location, between 0℃– 40℃ (32℉–104
℉).
Electrical
Examine connectors to ensure that they are completely seated and dry of any debris
Cables
or moisture.
Inspect the cables and cable housing.
Make sure the brake, tail, and headlights are all adjusted correctly, working, and not
blocked.
Accessories
Make sure that every reflector is fitted correctly and isn't covered up.
Make sure that the bike's other components are securely fastened and working as
intended.
Check the safety equipment, including the helmet.
Make sure the mounting gear is securely fastened if the vehicle has a front rack, rear
rack, basket, etc.
Make sure the taillight and the power cable are securely fastened if the vehicle has a
rear rack.
Make sure the fender mounting hardware is securely fastened if the vehicle has
fenders.
Make sure that the fenders are free of cracks and holes.
TROUBLE SHOOTING
Symptoms
The bike can't be
powered on
Irregular
acceleration
and/or reduced top
speed
The motor does
not
respond when the
bike is powered on
Reduced range
EN
Possible Causes
1. Insufficient battery power
2. Faulty connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Insufficient battery power
2. Loose or damaged throttle
3. Misaligned or damaged magnet ring
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Low tire pressure
2. Low or faulty battery
3. Driving with too many hills, headwind,
braking, and/or
excessive load
Most Common Solutions
1. Charge the battery
2. Clean and repair connectors
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
1. Charge or replace battery
2. Replace throttle
3. Align or replace magnet ring
1.Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
1. Adjust tire pressure
2. Check connections or charge
battery
3. Assist with pedals or adjust route
4. Contact Product Support if range
19
