Installation, Operating and
Maintenance Instructions
EN
6 Errors / Causes / Troubleshooting
Errors
the door does
not lock auto-
matically
the latch is
"blocked"
6
the door can-
not be closed
the motor does
not function al-
though voltage
is applied at the
door
the door can-
not be opened
by the motor
Aug. Winkhaus GmbH & Co. KG ∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.de ∙ Subject to technical changes
blueMatic EAV
Indication
Possible cause
Hooks not
• the door is warped
engaged
• the contact pressu-
• the door has not
• the routing in the
the door is not
latched in the
center location
the tracer pin
• the door sash has
is "blocked"
in the center
keep
the door can-
• no voltage supply
not be opened
the motor does
• power failure
not function
• power supply
• power supply is
• system not wired
re is too high
been installed
properly
area of the main
lock housing is
possibly not suffi-
cient (chapter 3)
not been mounted
properly
via the cable transi-
tion
failure
interrupted, e.g. at
the cable transition
correctly
78
5044744
Troubleshooting
• check the installa-
tion, and the keep
adjustment and
alignment
• adjust the hinge
plates
• rework the milling
if necessary
• at the center keep
change the
height of the door
keep (by using a
screw driver)
• check the cable
transition (e.g. con-
tacts, screwed joint
for T-KÜ-T1 FT)
• unlock mechani-
cally via profile
cylinder / handle
or lock via profile
cylinder
• check main power
supply to transfor-
mer
• check KÜ, correct
the plugin connec-
tion
• check entire sys-
tem agains wiring
diagram