Skiddoü Taby Manual De Instrucciones página 14

3. skiddoϋ Polska Sp. z o.o. guarantees correct functioning of the product according
to technical conditions of use described in the user manual.
4. The warranty covers a period of 24 months, starting from the product sale date. If
the product is purchased by a company (VAT invoice), the warranty covers a period
of 12 months.
5. The warranty cover may be extended for further 12 months. The extension may be
obtained by registering the product, filling a form available on the website: www.
skiddou.com.
6. The warranty is valid in the country of purchase.
7. The warranty of the manufacturer is non-transferable and may be used to make claims
by the first buyer only.
8. Identified faults shall be removed free of charge by the Guarantor during the
warranty period.
9. The customer (reporting a complaint) shall be obliged to report a complaint via the
www.skiddou.com website. The instructions for reporting a complaint and sending a
faulty product is available on the website.
10. Any faults or damage to the product identified and reported during the warranty
period shall be removed free of charge, as quickly as possible, within 21 working days
from the time the Guarantor receives the faulty product. In justified cases, this period
can be extended by 30 days.
11. Equipment faults or damage should be reported to the Guarantor immediately after
the discovery.
12. The customer shall have the right to exchange the product for a different product with
identical or similar technical parameters (including colours), if the Guarantor deems
the fault to be irreparable.
13. The warranty shall be respected only if damage description and all accessories
received by the customer upon purchase, together with the proof of purchase
indicating the date of sale are attached to the returned product.
14. The warranty excludes: natural wear and tear during use, damage caused by abuse
and misuse contrary to the user manual, damage or tear caused by the buyer, textile
colour fading caused by long-term influence of sunlight, washing at an incorrect
temperature, mechanical, electrical, thermal damage, penetration of liquids or
purposeful damage and faults caused by it, unauthorised modifications.
15. The Guarantor may refuse a repair if unauthorised modifications are visible or if the
nameplate is missing.
16. If the fault is not covered by warranty of the manufacturer, the Guarantor may propose
a paid service instead. The customer shall be informed about repair costs in this case
and the repair shall be performed only if the customer agrees to it.
17. The Guarantor shall not be held responsible for loss and damage resulting from the
inability to use the repair product.
18. Products submitted through warranty claims shall be accepted only if they are clean
and in a cardboard package (original or replacement box).
19. Delivery of incomplete product or without an adequate package may result in the
product repair being rejected or in a longer repair period as a consequence of not
observing warranty conditions.
20. Rules of processing of personal data of the customer as a part of the warranty
procedure are specified in the Privacy Policy. By filling the warranty form the customer
acknowledges the information clause.
21. The product warranty does not exclude, limit or suspend the rights of the buyer
available according to guarantee.
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