Ice Cube Container
Remove the ice cube container. Clean it in warm rinse water
with a little hand dishwashing liquid. Rinse with clean water.
Filter Sieve
Clean the filter sieve at regular intervals to remove limes-
cale deposits.
1. Pull the filter sieve off the bottom of the water tank.
2. Rinse the filter sieve under running water. You can use a
nylon brush to help.
3. Put the filter sieve back on the pins at the bottom of the
water tank.
CAUTION:
Never use the appliance without the filter sieve!
Problem
The appliance has no
function.
The compressor makes
abnormal noises.
The ADD WATER control
lamp lights up.
The ICE FULL control lamp
lights up.
The ice cubes are too small.
The ice cubes are too big and
stick together.
The ice cube container is full,
but the ICE FULL control lamp
does not light up.
The appliance is operating but
not producing ice cubes.
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EWB3798_IM
Troubleshooting
Possible Cause
The appliance has no power supply.
The appliance is defective.
The mains voltage is too low.
Water shortage.
The ice cube container is full.
The ambient temperature is too high.
The water temperature is too high.
Ice cube size incorrectly selected.
Smaller ice cubes are normal for the
first few cycles.
The water temperature or the ambient
temperature is too low.
The sensor for "ice cube container is
full" is damaged.
Blockage or leakage of the refrigerant
pipe.
The compressor is damaged.
The fan motor is defective.
Housing and Interior
• Clean the housing and the inside of the appliance with a
damp cloth. Make sure that no moisture gets into the air
inlet or air outlet openings.
• Use a diluted solution of vinegar and water.
• Wipe the inside of the appliance dry.
Storage
• Allow the interior of the appliance to dry completely
before closing the lid and storing the appliance.
• We recommend storing the appliance in its original
packaging if you do not intend to use it for a long period
of time.
• Always store the appliance out of the reach of children in
a well-ventilated and dry place.
Remedy
Check the power socket with another appliance.
Insert the mains plug correctly.
Check the house fuse.
Contact our service or a specialist.
Switch off the appliance and check the mains
voltage.
Refill with water as described in the chapter
"Operation"
"Making ice cubes".
Empty the ice cube container.
Move the appliance to a cooler place. Ensure
sufficient air circulation around the appliance.
Stop the ice cube production. Drain some water
and refill with cold water (max. 20 °C).
Select the LARGE size with the
the appliance is in ice cube size selection mode.
Stop the ice cube production. Drain some water
and refill with lukewarm water (max. 35 °C).
Contact our service or a specialist.
Contact our service or a specialist.
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05.07.23