Idiomas disponibles
Idiomas disponibles
CARE AND MAINTENANCE
1. Cleaning your firepit on a consistent and regular basis will help aid in a longer lasting top.
2. Cover your firepit with the included cover when not in use to protect it from the elements.
3. We recommend that your firepit be stored indoors during the winter months.
4. If it must be stored outside, it should ALWAYS be covered.
TROUBLESHOOTING
Troubleshooting
Problem
Burner will not light using igniter.
Burner will not light with match.
Sudden drop in gas flow or
reduced flame height.
Irregular flame pattern flame does
not run the full length of burner.
Flame is yellow or orange.
Flame goes out.
Flashback (fire in venturi/burner tube(s))
Flame seems to lose heat when burning
in cold weather - temperature below 50ºF.
If you have any questions or problems, please call our customer service department at 1-866-439-9800, 8 a.m. - 8 p.m., EST, Monday - Sunday.
Possible Cause
LP gas tank valve is closed.
LP gas tank is low or empty.
LP gas leak.
Battery needs to be changed.
Electrode and burners are wet.
Electrode cracked or broken - sparks at crack.
Wire loose or disconnected.
Wire is shorting (sparking) between igniter and electrode.
Bad igniter.
No gas flow.
LP gas tank is low or empty.
LP gas leak.
Coupling nut and regulator not fully connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in burner/venturi tube. Clean burner/venturi tube.
Burner ports clogged or blocked.
Out of gas.
Overfilling prevention device
may have been activated.
Burner ports are clogged or blocked.
New burner may have residual manufacturing oils.
Spider webs or insect nest in burner/venturi tube. Clean burner/venturi tube.
Poor alignment of valve to burner/venturi tube.
High or gusting winds.
Low on LP gas.
Excess flow valve tripped..
Burner and/or burner/venturi tube is blocked.
Ice has built up on the outside of the LP gas
tank because the vaporization process is
too slow.
You could also contact us at [email protected] or visit www.lowespartsplus.com.
14
Prevention/Cure
Make sure regulator is securely attached to the LP gas tank per "Installing
LP
Gas Tank," then turn LP gas tank valve to "OPEN".
Exchange, refill or replace LP gas tank.
1. Turn LP gas tank valve to "CLOSED".
2. Wait 5 minutes for gas to clear.
3. Follow "Checking for Leaks" section.
Replace the "AA A" battery (follow assembly step for inserting battery).
Wipe dry with cloth.
Replacement part(s) may be needed - contact Customer Care at 1-866-439-9800.
Reconnect wire or replacement part(s) may be needed - contact Customer Care
a
t 1-866-439-9800.
Replacement part(s) may be needed - contact Customer Care at 1-866-439-9800.
Replacement part(s) may be needed - contact Customer Care a
Check if LP gas tank is empty.
a. If empt y, exchange, refill or replace LP gas tank.
b. If LP gas tank is not empt y , refer to "Sudden drop in gas flow or
reduced flame height" (see below).
Exchange, refill or replace LP gas tank.
1. Turn LP gas tank valve to "CLOSED".
2. Wait 5 minutes for gas to clear.
3. Follow "Checking for Leaks" section.
Turn the coupling nut about one-half to three-quarters additional turn until solid
stop. Tighten by hand only - do NOT use tools.
1. Clear burner/venturi tube.
2. Check for bent or kinked hose.
Re-engage burner and valve.
Clean burner ports.
Exchange, refill or replace LP gas tank.
1. Turn control knob to " OFF".
2. Wait 30 seconds and light outdoor fireplace per "Lighting" section.
3. If flames are still too low , reset the overfilling prevention device:
a. Turn control knob(s) " OFF".
b. Turn LP gas tank valve to "CLOSED".
c. Disconnect regulator.
d. Turn control knobs to
(ON).
e. Wait one minute.
f. Turn control knobs to " OFF".
g. Reconnect regulator and leak check connections, being careful not to
fully open valve.
h. Light outdoor fireplace per "Lighting" section.
Clean burner ports.
Burn outdoor fireplace for 15 minutes and re-inspect.
Ensure burner/venturi tube is properly engaged with valve.
Do not use outdoor fireplace in high winds.
Exchange, refill or replace LP gas tank.
Refer to "Sudden drop in gas flow or reduced flame height".
Clean burner and/or burner/venturi tube.
1. Turn off per "Turning Off" section.
2. Replace with a spare LP gas tank.
3. Reconnect LP gas tank per "Installing LP Gas Tank" section.
4. Foll o w "Checking for Leaks" section.
5. Light outdoor fireplace per "Lighting" section.
t 1-866-439-9800.
