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sing this device, the device by will repaired
or replaced free by us – according to our
choice. This warranty service requires you
to present the defective device and proof
of purchase (sales receipt) within five years
and describe briefly in writing the nature of
the defect and when it occurred.
If the defect is covered by our guarantee, you
will receive either the repaired product or a
new product. No new guarantee period be-
gins on repair or replacement of the product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
blade, blade bolt) or to cover damage to
breakable parts (e.g. switch).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
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and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and item num-
ber (IAN 419625_2204) ready as
proof of purchase for all enquiries.
• Please find the item number on the
rating plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fication of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the
address communicated to you. Ensure
that the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
