Problem
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
The heat setting changes be‐
tween two levels.
The sensor fields become hot.
comes on.
comes on.
and a number come on.
You can hear a constant beep
noise.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes
14
ENGLISH
Possible cause
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
Power management operates.
The cookware is too large or you put
it too near to the controls.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the zone.
There is an error in the hob.
The electrical connection is incor‐
rect.
on. Make sure, you operated the hob
correctly. If not the servicing by a service
technician or dealer will not be free of charge,
also during the warranty period. The
information about guarantee period and
Authorised Service Centres are in the
guarantee booklet.
Remedy
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Refer to "Daily use".
Put large cookware on the rear zones,
if possible.
Refer to "Daily use".
Put cookware on the zone.
Use suitable cookware. Refer to "Hints
and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
comes