5.6.3 Firmware upgrade
Used to update the firmware.
6 Q&A
Here we list some common questions and answers related to this tool.
Q: Why does it have no responses when connected to a car computer?
A: Check whether the connection with the vehicle diagnostic socket is normal, whether the
ignition switch is on, and whether the tool supports the car.
Q: Why does the system stop while reading the data stream?
A: This may be caused by loose diagnostic dongles. Please unplug the dongle and
reconnect it firmly.
Q: Why does the host screen flash when the engine ignition starts?
A: It is normal and caused by electromagnetic interference.
Q: How to upgrade the system software?
A: 1. Start the tool and ensure a stable Internet connection.
2. Go to "Set up" -> "App Update", click "OTA" and then click "check version" to enter
the system upgrade interface.
3. Complete the process by following the instructions on the screen step by step. It
may take a few minutes depending on the internet speed. please be patient. After
successfully completing the upgrade, the tool will automatically restart and enter the
main interface.
Q: Please explain the account and points.
A: To use MUCAR CS2, you need to register an account. Each account has the opportunity
to earn points by recommending others to buy products and participating in official
events. 1 point can be deducted for 1 dollar when purchasing products or services.
Q: How to capture the screenshot?
A: A "Screenshot" icon is always floating on the screen. Tap it to capture the current screen
and the screenshot is saved in the File module.
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www.mucarco.com
www.mucarco.com
7 Warranty Terms
Life-time technical support and 12 months warranty(including electronic products for
damages caused by defects in materials or workmanship) are the most basic. Damages
to the equipment or components caused by abusing, unauthorized modification, using for
non-designed purposes, operation in a manner not specified in the instructions, etc.are not
covered by this warranty. The compensation for dashboard damage caused by the defect
of this equipment is limited to repair or replacement. MUCAR does not bear any indirect
and incidental losses.
Please contact Online Customers Service via the order interface.
Service Line: 1-833-692-2766
Official Website: https://www.mucarco.com/
Products tutorial, videos, FAQ and coverage list are available on MUCAR official website.
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