Canyon SW-79 Guía Rápida página 10

EN
6. Use a dry cloth or a cloth dampened with a little water for
cleaning (do not use aggressive chemicals or cleansers).
Clean only after disconnecting from the power supply.
7. Do not place the watch near heaters or open flames. Do not
expose them to direct sunlight for long periods of time.
8. Do not swim or dive with the watch, or place it under strong
jets of water.
TROUBLESHOOTING
Problem
The watch does not
turn on
The screen is not
responding to touch
properly
The watch is not
detected by the
smartphone
The watch is detected
by the smartphone, but
the connection is not
made
The Canyon Life app
does not detect the
watch
There are constant
disconnections from the
smartphone
WARRANTY OBLIGATIONS
The warranty period begins on the date of purchase from a seller
authorized by Canyon. The date shown on your sales receipt or on
the delivery note is taken as the date of purchase. During the
warranty period, repairs, replacements or refunds are at the
manufacturer's discretion.
To be eligible for warranty service, the product must be returned to
the Seller at place of purchase along with proof of purchase (receipt
or consignment note).
Warranty – 2 years from the date of purchase. The service life is
2 years.
For more information about using and the warranty, visit
canyon.eu.
10
Solution
Connect the USB cable to charge the
device and wait a few minutes. Check
the cable and charger
Make sure you remove the protective
film from the screen
Make sure that BT is activated on your
smartphone. Make sure the watch is
not connected to another smartphone
Turn the watch off and then on again.
Turn BT off and then on again on your
smartphone. Restart your smartphone
Make sure you connect the watch in
the app, not in the BT settings
Allow the application to run in the
background and remove any other
restrictions