Consumer Support
Register Your Appliance
Register your new appliance online at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise.
• Scan the QR Code on the product registration card or on the product itself.
NOTE: This is just an example of what a QR code represents visually.
• Go to GEAppliances.com/register
• Mail in the registration card provided in the packaging with your water heater.
Consumer Service
If you have a question or need assistance with adjustments, repairs or routine maintenance for your new water
heater:
• Review the Troubleshooting Tips and Care and Cleaning sections of this Use & Care Manual.
• Contact your local installer, plumbing contractor or call GE Appliances Service and Support at 1-800-943-8186.
NOTE: Your installer phone number may be located on the product label. If you still have issues, contact GEA
Customer Support at GEAppliances.com/waterheater
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes.
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US, go to GEApplianceparts.com
Contact Us
If you are ultimately not satisfied with the service you receive, contact us on our website with all the details including
your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact
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