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Appendix:A
When connecting the camcorder to the computer or TV:
Problem
I cannot view the
video clips on my
computer.
Driver installation
failed.
The TV screen
does not display
after connecting the
camcorder to the TV.
A conflict with other
installed camcorder
or capture device
occurred.
Noises occur on my
computer screen
when using Video
Conferencing.
Cause
Driver or software is
not installed on the
computer.
The installation is
terminated abnormally.
The camcorder has
been connected to the
PC via the USB cable
before installing the
driver.
The camcorder is not
correctly connected to
the TV.
The device is not
compatible with the
camcorder.
The flicker setting does
not match the standard
of the country you are
staying.
47
Solution
Install Direct X 9.0c or
above and Windows Media
9.0 Codecs to solve this
problem. See page 36 for
details on installing the
software, or go to http://www.
microsoft.com to download
the required files.
Remove the driver and other
related programs. Follow
the installation steps in
the manual to re-install the
driver.
Install the driver before
plugging in the USB cable.
Reconnect the camcorder to
TV correctly.
If you have any other
camcorder or capture device
installed in your computer,
please completely remove
the camcorder and its driver
from the computer to avoid
the conflict.
Adjust the flicker setting. For
more information, please
refer to the "Flicker Settings"
table on page 48.