Troubleshooting; Before Calling For Service - KENMORE ELITE 796.8099 Serie Guia De Uso Y Cuidado E Instrucciones De Instalacion

BEFORE CALLING FOR SERVICE

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage.
If your dryer does not function properly or does not function at all, check the following before you call for service.
Problem
Dryer will not
turn on
Dryer does not heat
Greasy or dirty spots
on clothes
Display shows error
code tE1 or tE2
Lint on clothes
Excess static in clothes
after drying
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TROUBLESHOOTING

Possible Causes
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Gas supply or service turned off
(gas models only).
• Fabric softener used incorrectly.
• Clean and dirty clothes being
dried together.
• Clean and dirty clothes being
dried together.
• Thermistor is malfunctioning.
• Lint filter not cleaned properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left
in pockets.
• Fabric softener not used or
used incorrectly.
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
Solutions
• Make sure that the plug is plugged securely into a
grounded outlet matching the dryer's rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
• Confirm that the house gas shutoff and the dryer gas
shutoff are both fully open.
• Confirm and follow the instructions provided with your
fabric softener.
• Make sure to use your dryer to dry only clean items,
because dirty items can soil clean clothes placed in the
same or subsequent loads.
• Stains on dried clothes are actually stains that weren't
removed during the washing process. Make sure that
clothes are being completely cleaned according to the
instructions for your washer and detergent.
• Turn off the dryer and call for service.
• Make sure the lint filter is cleaned before every load.
With some loads that produce high amounts of lint, it
may be necessary to clean the filter during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black linen
pants).
• See the Excess static in clothes after drying section
below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and drying
clothes.
• Use a fabric softener to reduce static electricity. Be
sure to follow the manufacturer's instructions.
• Overdrying a load of laundry can cause a buildup of
static electricity. Adjust settings and use a shorter
drying time, or use SENSOR DRY cycles.
• These materials can cause static buildup. Try using a
fabric softener.
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