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FAQs
GENERAL PROBLEMS WITH TV SET
•
NO POWER
• Double or phantom images may appear on your TV if there are high buildings
SIGNAL NOT
RECEIVED
•
PROPERLY
• Check if the antenna at the back of the TV is connected properly.
NO PICTURE
• View other channels to see if the problem still occurs.
• Try increasing the volume.
VIDEO APPEARS
WITH NO AUDIO
• Check if the Tv's sound is on mute or not.
AUDIO IS PRESENT,
BUT VIDEO DOES
• Try adjusting the contrast and brightness.
NOT APPEAR OR IS
DISCOLORED.
STATIC NOISE
• Check if the antenna at the back of the TV is connected properly.
AFFECTS VIDEO AND
AUDIO QUALITY
BROKEN LINES
• Electrical appliances such as hair dryers or vacuums etc. may be interfering
ON SCREEN
• Make sure the plastic bag which came with the remote control is removed. Try
REMOTE DOESN'T
WORK
• The TV will go into standby mode if it receives no response in a few minutes.
• Please check if the cable is connected to the VGA port correctly, or if the
NO VIDEO(PC MODE)
VERTICAL LINE
• Enter the main menu, and adjust the vertical placement to eliminate the
BLINKING(PC MODE)
HORIZONTAL
• Adjust the horizontal placement of the screen to clear any horizontal lines.
TEARING(PC MODE)
SCREEN IS TOO
• Adjust the brightness or contrast in the main menu.
BRIGHT OR DARK
(PC MODE)
NO RESPONSE
• Check if the Pc's display resolution is set to a compatible resolution for the TV.
FROM THE PC
LINES APPEARING
WHEN A DEVICE IS
• Make sure you are using a cable of good quality.
CONNECTED TO THE
RCA PROT
• Unplug the power cable and wait for 30 seconds, then reconnect to the socket.
PROBLEMS ARE
UNRESOLVED
Do not leave your TV display a static image, whether it is from a paused video, menu screen, etc. for
an extended period of time, doing so will damage the display and may cause image burn-in.
Check if the AC cord of TV is plugged in or not. If there's still no power, please
disconnect the plug, and reconnect to the socket after 60 seconds. Turn the
power back on
or mountains close to where you are. You can adjust the image through manual
operation:adjust the direction of the external antenna.
If you use indoor antenna, under certain circumstance signal reception may
be more difficult. Adjust the direction of the antenna for optimum reception.
If this does not improve reception, you may have to switch to an external
antenna.
with your TV set. Switch these appliances off.
using the remote in a shorter distance from the TV. Check if the placement of
the batteries is correct, or try using new batteries with the remote control.
cable is bent in some places.
vertical line.
If problems still persist, do not attempt to repair the TV by yourself. Kindly
contact the service center.
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ENGLISH
ENGLISH
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