Device leaks, water drips from the
bottom of the device
– Pump leaky
Note: 3 drops/minute are allowed.
With stronger leak, have device
checked by customer service.
Device turns on and off while hand
spray gun is closed
– Leak in the high pressure system
Check high pressure system and con-
nections for tightness.
Device is not sucking in detergent
Leave device running with open deter-
gent dosage valve and closed water
supply, until the swimmer tank is
sucked empty and the pressure falls to
"0".
Open the water supply again.
If the pump still is not sucking in any deter-
gent, it could be because of the following
reasons:
– Filter in the detergent suck hose dirty
Clean filter.
– Backflow valve stuck
Remove the detergent hose and loosen
the backflow valve using a blunt object.
Burner does not start
– System care container is empty.
Refill system care.
– Fuel tank empty.
Refill fuel.
– Water shortage
Check water supply, check connec-
tions.
Clean sieve in the water shortage safe
guard.
– Fuel filter dirty
Change fuel filter.
– No ignition spark
If device is in use and no ignition spark
can be seen through the viewing glass,
have device checked by customer ser-
vice.
Set temperature is not achieved
while using hot water
– Working pressure/flow rate to high
Reduce working pressure/flow quantity
at the pressure/volume regulator in the
pump unit.
– Sooty heating spiral
Have device de-sooted by customer
service.
Customer Service
If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
The warranty terms published by the rele-
vant sales company are applicable in each
country. We will repair potential failures of
your appliance within the warranty period
free of charge, provided that such failure is
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim
please contact your dealer or the nearest
authorized Customer Service centre.
Please submit the proof of purchase.
Accessories and Spare Parts
Note: When connecting the appliance to a
chimney or if the device cannot be ac-
cessed visually, we recommend the instal-
lation of a flame monitor (option).
Only use original accessories and spare
parts, they ensure the safe and trouble-free
operation of the device.
For information about accessories and
spare parts, please visit www.kaercher.com.
EN
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Warranty
35