Before Calling for Service
Self-service checklist
Performance problems often result from little things you can
find and fix yourself. Check the list below. It could save you
the cost of a service call.
Unit does not run:
• Cycle Control must be in the ON position.
• Check to see that the power cord is plugged in.
• Check for blown household fuse or tripped circuit breaker.
• Room temperatures must be above 55°F (13°C).
Otherwise, the bin thermostat may sense a cold room
temperature and shut off even though bin is not full of
ice. Also, unit may not restart once it does shut down.
Unit runs but produces no ice:
• Cycle Control must be in the ON position.
• Check water supply to make sure it is open.
• If ice maker is to be operated at an elevation of 2,000 feet
(600 m) or more above sea level, both the Bin Thermostat
and the Ice Thickness Thermostat will need to be
recalibrated. Call your dealer or an authorized service
group to have the necessary changes made.
Unit runs but produces very little ice:
• Room temperature may be extremely high – over 90°F
(32°C). In this case, it is normal for ice production to
be low.
• Dirt or lint may be blocking the airflow through the finned
condenser. Condenser needs to be cleaned.
• Check to see if the unit has a scale buildup in the water
and freezing system. Clean, if necessary.
Cutter grid is not cutting ice sheets:
• Check the grid harness plug to make sure the connection
is secure.
Off-taste in ice cubes:
• There may be an unusually high mineral content in your
water supply. Water may need to be filtered.
• Do not store any foods in the storage bin.
• Make sure all packaging materials have been removed.
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