• Defrost the appliance if ice forms (see Maintenance). A thick
layer of ice makes cold transference to food products more
difficult and results in increased energy consumption.
• Regularly check the door seals and wipe clean to ensure
they are free of debris and to prevent cold air from escaping
(see Maintenance).
Troubleshooting
If the appliance does not work, before calling for Assistance
(see Assistance), check for a solution from the following list.
The internal light does not illuminate.
• The plug has not been inserted into the electrical socket, or
not far enough to make contact, or there is no power in the
house.
The refrigerator and the freezer do not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct
position.
• The refrigerator or the freezer have been over-filled.
• The atmospheric temperature of the area surrounding the
appliance is lower than 14°C.
The food inside the refrigerator is beginning to freeze.
• The TEMPERATURE ADJUSTMENT knob is not in the correct
position.
• The food is in contact with the back inside wall of the
refrigerator.
The PURE WIND fan does not rotate
• The PURE WIND system is only activated automatically
when it becomes necessary to restore perfect operational
conditions inside the refrigerator compartment.
The motor runs continuously.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see
Maintenance).
The appliance makes a lot of noise.
• The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that
vibrate and make noise.
• The internal refrigerant makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
Some of the external parts of the refrigerator become hot.
• These raised temperatures are necessary in order to
avoid the formation of condensation on certain parts of the
product.
The back wall of the refrigerator unit is covered in frost or
droplets of water
• This shows the appliance is operating normally.
There is water at the bottom of the refrigerator.
• The water discharge hole is blocked (see Maintenance).
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