Warranty - DOSMATIC SUPERDOS 20-0.3% Manual De Operación

Congratulations on Your Purchase
We make the best and most reliable fluid-driven injectors
available. Our warranty provides the best coverage in the
industry. Dosmatic will provide for replacement of all parts
proven to be defective in material or workmanship from the
date of purchase for the following periods:
3 The cover and body
years
2 The motor piston assembly
years
1
The lower end (Chemical pump)
year
Dosmatic products are warranted to be free from defects
in materials and workmanship for the above time frames.
Dosmatic will at its sole option repair or replace any
component that fails in normal use. Any repairs made under
warranty shall not extend the initial warranty period.
To Maintain Your Warranty
Your only responsibility is ordinary maintenance - filtering
incoming fluid, replacing the O-ring and dosage piston when
worn. Seals and O-rings are not covered under the warranty.
This warranty is not valid if the defects are found to be
due to the product's misuse, lack of maintenance, fluid
impurities such as sand or iron, defective installation,
To Return an injector for Warranty or Non-Warranty repair:
See page 3 for Dosmatic country contact information.
1. Thoroughly flush the injector with water of any chemical and drain. Ensure proper packing for shipment.
2. To EXPEDITE warranty evaluation and repair or non-warranty product repair, please include the following:
a copy of the original invoice, serial number of the unit, chemical used, contact information and a Return
Authorization (RA) number, contact your country's Dosmatic Customer Service to obtain.
3. Send freight prepaid and ship to Dosmatic or your local distributor. For the name of your local distributor or if
returning to Dosmatic, contact your country's Dosmatic Customer Service.
4. For a WARRANTED injector: upon inspection and determination that the unit has defects in materials or
workmanship, the unit will be repaired or replaced at Dosmatic's option, free of charge and shipped back
freight prepaid.
5. For a NON-WARRANTED injector: upon inspection Dosmatic or a local distributor will call the customer with a
repair estimate.

Warranty

freezing, fluid hammer, abuse, unwanted side effects due
to the chemicals you choose to inject or service provided by
anyone who is not an authorized service provider. Dosmatic
declines any responsibility if the product is not used in
compliance with the operating instructions and specifications
as indicated in this owner's manual.
Warranty may be void if injector body is disassembled. If
you suspect you are having a problem in the motor piston
assembly or inside the body please contact Dosmatic or any
authorized repair center to arrange to send the injector in to
be evaluated and/or repaired.
IN NO EVENT SHALL DOSMATIC BE LIABLE FOR ANY INCIDENTAL,
SPECIAL; INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER
RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THIS
PRODUCT OR FROM DEFECTS IN THE PRODUCT.
There is no warranty expressed or implied relating in any way
to products used in conjunction with Dosmatic.
Dosmatic or authorized distributor shall not be liable for
incidental or consequential damage, such as any economic
loss. Dosmatic retains the exclusive right to repair or replace the
product. Such remedy shall be your sole and exclusive remedy
for any breach of warranty. There are no warranties, expressed
continued...
or implied, which extend beyond those described above.
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