Problem
The appliance is not working at all.
The temperature inside the freezer
compartment is not low enough.
The normal operating sound changes
or becomes louder.
Water is collecting on the bottom of
the unit.
Transporting the appliance
To prevent damage to the unit during transport, ensure that
all accessories and components inside and around the
appliance are securely fastened.
The unit must only be transported in its vertical position; do
not tilt any more than 30°.
Once the unit has been positioned, wait for about 30
minutes before it is connected to the mains.
If the unit has been tilted more than 30° during transport,
allow it to stand in an upright position for at least 4 hours
before it is connected to the mains.
Disposal
This appliance has been manufactured from
recyclable materials. After removing the plug from
the wall socket, the unit should be rendered
unusable by cutting off the power cord before
disposing of it through special waste collection points in
accordance with local regulations. The refrigerant and the
chemical agent in the insulation foam must be disposed of
through a competent agency. Take special care not to
damage the cooling circuit before the unit is handed over for
such disposal.
Guarantee
This product is guaranteed against defects in materials
and workmanship for a period of two years from the date
of purchase. Under this guarantee the manufacturer
undertakes to repair or replace any parts found to be
defective, providing the product is returned to one of our
authorised service centres. This guarantee is only valid
if the appliance has been used in accordance with the
instructions, and provided that it has not been modifi ed,
repaired or interfered with by any unauthorised person, or
damaged through misuse.
Possible cause and solution
∙ There is a power failure.
∙ The main fuse has blown.
∙ The temperature control is set to '0'.
∙ The fuse in the wall socket (if applicable) has blown. This can be checked by
connecting another electrical device to the socket and checking for function.
∙ Too much food has been stored in the appliance.
∙ The doors are not properly closed.
∙ There is too much dust on the condenser.
∙ Insuffi cient ventilation: the unit is too close to a wall or other structure or object.
∙ The temperature control is set too low.
∙ Check for proper positioning (uneven fl oor?).
∙ Are any adjacent objects affected by the running of the cooling unit (i.e. causing
them to vibrate?)
∙ Are there any objects on top of the unit which might be vibrating?
The melt-water drain system is blocked. Remove the blockage and clean the system.
This guarantee naturally does not cover wear and tear, nor
breakables such as glass and ceramic items, bulbs etc.
This guarantee does not affect your statutory rights, nor any
legal rights you may have as a consumer under applicable
national legislation governing the purchase of goods. If the
product fails to operate and needs to be returned, pack it
carefully, enclosing your name and address and the reason
for return. If within the guarantee period, please also provide
the guarantee card and proof of purchase.
Information needed by the Customer Service
Department
Should repairs to the appliance become necessary, please
contact our Customer Service Department, providing a
detailed fault description and quoting the model number
KS ... on the rating plate of the appliance (see picture). This
information will help us to handle your request effi ciently.
In case of any malfunction or other problem, please
contact our Customer Services Department. The
address can be found in the appendix to this manual.
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