ENGLISH
IV. BEFORE CALLING A SERVICE AGENT
IMPORTANT
. If the Temperature Display Window on the
Operation Panel indicates an error code
or something seems wrong with the unit,
check for possible causes according to the
following instructions. If the problem still
exists, immediately contact an authorized
Hoshizaki service company.
2. When contacting a service company, let
them know the model name, serial number,
date of installation (see Warranty Card) and
state of the trouble.
3. Do not attempt to repair the unit yourself.
1. TROUBLES WITH ERROR CODE
INDICATION
Code
Problem and Possible Cause
E
Cabinet temperature too high.
() Ambient temperature too high (above
43°C).
(2) Warm or hot foods inside.
(3) Door(s) left open.
E2
Cabinet temperature too low.
() Ambient temperature too low (below
5°C).
(2) Frozen foods being defrosted.
E3
Defrost error. Immediately contact an
authorized Hoshizaki service company.
E4, E7
Air Filter clogged.
() Ambient temperature too high (above
43°C).
(2) Air Filter not clean.
E5, E8,
Thermistor defective. Immediately
E9
contact an authorized Hoshizaki service
company.
EA, Eb,
Controller Board defective. Immediately
Ed
contact an authorized Hoshizaki service
company.
EE
Compressor related error. Immediately
contact an authorized Hoshizaki service
company.
* To cancel the error code indication:
If only one code is flashing, open the Front Panel
and press the Reset Button on the Operation
Panel. (The codes "E7", "E8", "E9", "EA", "Eb"
and "Ed" cannot be canceled.)
If more than one code is flashing, press the
Reset Button to cancel the first code in the
highest priority and press it again to cancel the
other code(s).
The error codes are indicated in the following
order of priority:
EA > Ed > EE > E5 > E8 > E9 > E4 > E7 > E3 >
E > E2
* The code "dF" is not an error code but indicates
the unit is in defrost cycle.
2. TROUBLES WITHOUT ERROR CODE
INDICATION
) Unit fails to operate:
() Unplugged.
(2) Power failure.
(3) Main power supply disconnected.
2) Poor cooling performance:
() Ambient temperature too high (above 43°C).
(2) Door(s) opened too often.
(3) Cabinet temperature setting too high.
(4) Too packed with foods.
(5) Air filter not clean.
(6) Door(s) left open.
3) Condensation around Door(s):
() Ambient humidity too high.
(2) Frame Heater Button set to "low" (lamp off).
(3) Door(s) not closed tightly.
4) Noise:
() Normal operating sounds of Compressor or
Condenser Fan.
5) Frosting inside compartment:
() Ambient humidity too high.
(2) Door(s) opened too often.
(3) Too packed with foods beyond load line.
V. DISPOSAL
When disposing of the refrigerator/freezer, contact
an authorized Hoshizaki service company or a
specialized waste disposal company.
VI. WARRANTY
Hoshizaki warrants to the original owner/user that
all Hoshizaki branded products shall be free of
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