14.1 Safety notices
Attention
► Only qualified electricians, who have been trained by the manufacturer, may carry out any
repairs on electrical equipment.
► Improperly performed repairs can cause considerable dangers for the user and damages
to the device.
14.2 Error code E-1
Faulty microwave function:
The display shows E-1 and a beep is constantly repeated. Please contact customer service.
You can press Pause/Cancel to stop the beep.
ATTENTION
► Only use the device again once it has been inspected by customer service.
14.3 Causes and rectification of faults
The following table assists in localizing and rectifying minor faults.
Error
The selected program will
not start.
Food is not sufficiently
defrosted, warmed up or
cooked after preset time
has elapsed.
The device functions but
the cooking chamber
lighting does not work.
Abnormal noises can be
heard during operation of
microwave.
The time in the display
field is not correct.
Attention
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
caso IMG23/IMG25
Possible cause
Device door is not closed
Power plug is not plugged in
Fuse is not activated
Incorrectly selected time or
power level
Defective cooking chamber
light.
Food is covered with
aluminium foil
The cookware contains metal
and sparks are being created
within the cooking chamber
Power failure
Action
Close device door
Plug in mains plug!
Activate fuse
Re-set time and power level
Repeat process
Have Service dept repair
cooking chamber light.
Remove aluminium foil
Observe information on
cookware!
Re-set time
65