PROBLEMS / SOLUTIONS
Problems
Possible causes
The motor does
not work and a
Low battery.
red light signal
is activated
No output
Empty tank.
pressure
Dirty filter.
Dirty pump head. Clean pump head.
Air in hydraulic
circuit.
Empty tank.
Pressure switch
incorrectly
adjusted.
The motor does
not stop when
you release the
Dirty pump head.
handle
Pressure switch
damaged.
Dirty filter.
Incorrect
The pump
nozzles with low
works intermit-
flow.
tently with the
Dirty filters or
lever pressed
nozzle.
Connections bad
contact.
The battery
Battery out of
duration is low
use (Ref. 13943).
Charger dam-
aged (Ref.
13980).
Dirty nozzle.
Irregular spray-
ing
Nozzle out of use. Change the nozzle.
Shortcut
Battery gets
between battery
self-discharged
and electric
circuit.
WARRANTY
Extended contractual warranty
We guarantee our products for 2 years.
In the event of failure to present proof of the
product date of purchase, the warranty is
effective from the product date of manufacture
(stated underneath the product) (Fig. 21).
The contractual warranty does not apply in the
following cases:
- Normal wear parts: seals, valves, handle, nozzle,
piping, carrying straps,
- Products that are used incorrectly against
technical recommendations,
- Products used improperly,
- Products not undergoing regular maintenance,
- Damage to products (impacts, drops, crushing,
etc.) caused due to negligence, improper
maintenance, improper or abnormal use of the
product,
Solutions
- The replacement of a component after losing a
component of the sprayer.
Recharge battery.
Warranty activation
Fill tank.
Contact your retailer to apply your warranty.
Clean filters.
Please keep your proof of purchase (invoice
or legible till receipt), as this will be required
in the event of a claim under the Contractual
Remove nozzle and
Warranty.
take off air.
A product under warranty that has been
Fill tank
repaired or replaced, remains guaranteed for the
Press the Power
remaining duration and under the original terms
Switch several times
to cycle the power.
of the Contractual Warranty granted at the time
of purchase.
Clean pump head,
contact Hozelock
All returned products become the property of
Service.
HOZELOCK when replaced by a new product.
Change pump head.
+ SPECIFIC CASES
Australia:
Clean filter.
Our goods come with guarantees that cannot
Use only recomended
be excluded under the Australia Consumer Law.
nozzles.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
Clean filters / nozzle.
reasonably foreseeable loss or damage.
Check connection,
You are also entitled to have the goods repaired
charger and electric
or replaced if the goods fail to be of acceptable
circuit.
quality and the failure does not amount to a
Change the battery.
major failure.
Hozelock Australia Pty Ltd
Change charger.
(ABN 83 154 891 648).
Unit 42 / 74 Indian Drive,
Disassemble and
clean the nozzle.
Keysborough Victoria 3173
Phone: 1300 275175
Check battery and
control unit.
New Zealand:
The manufacturer's warranty is in addition to
the rights and remedies provided by the New
Zealand Consumer Guarantees Act Distributed
in New Zealand by:
Horticom (Company No. 463657)
651 Rosebank Road, Avondale, Auckland 1026
Phone: 09 828 4408
General Terms and Conditions:
Hozelock provides a manufacturer's warranty
to the initial purchaser for each new product
produced by Hozelock that is sold by an
authorised Hozelock supplier in Australia. This
warranty provides such initial purchaser with
a guarantee against faulty workmanship in
manufacture and/or defective components for
the warranty period from the date of purchase.
The benefits given by this manufacturer's
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