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Idiomas disponibles
Idiomas disponibles
EN
PROBLEM
Strange noises when cleaning
or the robot is stopped and
showing an red light
It does not pick up all the dirt
Fault when connecting to the
Wi-Fi network
Fault when starting cleaning
The robot does not return
automatically when the base
has been moved
The robot does not clean as
programmed in the application
You cannot control the robot
from the application
Fault when synchronizing the
robot
The robot does not respond to
orders from the remote control
(maximum distance 5 metres)
The robot goes out on its own
to start cleaning
Check the central brush, the lateral brush and the rollers (drive wheels
and all- directions) to ensure that there are no object blocking its free
movement.
The compartment is full; empty it and restart the robot.
The HEPA filter is blocked by dirt, clean the filter and restart the robot, if
the filter is dark grey, change it for a new one.
The central brush is blocked; check that the bearings do not have
built-up dirt and there is no object blocking free movement, then put it
down and restart the robot.
The Wi-Fi signal is too weak; put the robot in a place with a good
signal.
The Wi-Fi function is not working properly; restart the Wi-Fi connection,
check that you have the latest version of the SPC IoT application
installed and resynchronize the robot.
Check that it is properly loaded and that nothing obstructs or blocks
the movement of wheels or brushes.
If you have moved the charging base when cleaning and it is now too
far from the robot, it will not be able to find its way back; place the
robot on the charging base by hand.
Check that the robot is connected to the network; if it isn't, resynchro-
nize it, the robot must be connected to the network to do the tasks set
in the application.
Check that the synchronization was successful, and that the robot is
always within reach of the Wi-Fi signal.
Check that both the robot and the charging base have a good Wi-Fi
signal, make sure they are connected to a 2.4Ghz network. When
you have checked this, follow the synchronization instructions in
the quick guide.
Check that the batteries in the remote control are ok and that the
robot is fully charged; finally make sure there is no other infra-red
device that can cause interference. If it continues to have problems
after doing these tests, check there is no dirt on the infra- red receiver
of the robot and the emitter of the remote control, cleaning them with
a cotton cloth.
Check that cleaning is not programmed in the application or the remote
control.
SOLUTION
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