Find help
For local services and warranty information, please refer
to the separate booklet.
Support
When you want to learn more about how to use your
product or you are unsure how your device should
function, see the support pages at www.nokia.com/
support or your local Nokia website, www.nokia.mobi/
support (with a mobile device), the Help application in the
device, or the user guide.
If this does not resolve your issue, do one of the following:
Restart the device: switch off the device, and remove
•
the battery. After about a minute, replace the battery,
and switch on the device.
Restore the original factory settings as explained in
•
the user guide. Your documents and files will be
deleted in the reset, so back up your data first.
Update your device software regularly for optimum
•
performance and possible new features, as explained
in the user guide.
If your issue remains unsolved, contact Nokia for repair
options. See www.nokia.com/repair, or in Latin America,
www.nokia-latinoamerica.com/centrosdeservicio. Before
sending your device for repair, always back up the data in
your device.
Update device software
Software updates over the air
Select
Menu
Ctrl. panel
>
With Software update (network service), you can check if
there are updates available for your device software or
applications, and download them to your device.
Downloading software updates may involve the
transmission of large amounts of data (network service).
Make sure that the device battery has enough power, or
connect the charger before starting the update.
Warning:
If you install a software update, you cannot use the device,
even to make emergency calls, until the installation is
completed and the device is restarted. Be sure to back up
data before accepting installation of an update.
After updating your device software or applications using
Software update, the instructions related to the updated
applications in the user guide or the helps may no longer
be up to date.
Select
Options
and from the following:
Start update — Download the available updates. To
unmark specific updates that you do not want to
download, select the updates from the list.
Update via PC — Update your device using a PC. This
option replaces the Start update option when updates are
Phone
SW
update.
>
>
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