10. Troubleshooting
Please read the user s manual carefully before using the DVD player. If you have any
troubles in using this player, try to solve the problems by the suggestions mentioned below.
If you can not remove the trouble after using all the suggestions, please contact the
company or the technical service center authorized by us. For the sake of your safety,
please do not open the cover and repair the player by yourself, if that, it may cause electric
shock.
NO PICTURE, SOUND AND INDICATION
Ensure that the power switch is on.
Ensure that the wall inlet is ok.
Ensure that the power cord is not damaged.
Ensure that the power plug is connected to the inlet tightly.
If NO image and sound after connecting TV and DVD Player with HDMI cable, please
ensure you set both DVD Player and TV at HD mode.
If NO image and sound after connecting TV and DVD player with AV/ Scart/
S-video/YUV cable, please repeatedly press V-mode button on remote control
If connecting TV and DVD player with HDMI cable, and set both DVD player and TV at
HD mode, but still NO image and sound, maybe it is because TV set unable to support
some resolution fixed in the software of this DVD Player. In that case, please
repeatedly press "HD/R" Button to go to the resolution, which can be well supported
by TV set.
NO SOUND BUT HAVE PICTURE
Ensure that the player s audio output has a good connection with TV s audio input.
Check whether the audio connector is damaged.
Check whether you have turned down the volume.
Ensure that you have set the right AUDIO setup of the player.
Ensure that you have turned your TV to the AV input channel connecting to your player.
Ensure that the audio is not under mute.
NO PICTURE BUT HAVE SOUND
Ensure that the player s video output has a good connection with TV s video input.
Ensure that you have turned your TV to the AV input channel connecting to your player.
Check whether the video connector is damaged.
Ensure that you have set the right VIDEO settings of the player.
BLACK AND WHITE PICTURE OR SCREEN ROLLING
Ensure that you have set the right TV SYSTEM (e.g. PAL, NTSC) setting.
GB-27