Maintenance; Warranty - Alice's Garden PENNE Manual Del Usuario

EN

MAINTENANCE

Regular maintenance ensures the longevity of the awning and the safety of its users.
- Examine the crank loop every 6 months. If it is damaged, stop using it until it is replaced or repaired.
- Check all the nuts and bolts on the frame once a year and tighten them if necessary.
- Stop using the awning immediately if it is damaged or unstable.
- Do not use harsh or abrasive cleaning products on the metal frame. Use a mild detergent diluted in warm
water and a soft, damp cloth.

WARRANTY

• Alice's Garden guarantees all the components of your awning against any manufacturing or material
faults for 2 years, starting with the date of purchase by the consumer.
• If a component proves to be defective during the warranty period, your only option will be to have
the defective component repaired or replaced under the terms defined by Alice's Garden After-Sales
Service.
• The implementation of the Alice's Garden (WALIBUY) warranty involves the replacement of damaged
components, with shipping and return postage fees at the expense of the buyer.
• This warranty does not apply in the event of abuse, misuse or non-authorised repair of the product.
Once the defective product is returned to our workshops, it will be assessed and you will be kept in-
formed of the repairs to be made.
• Our equipment is designed for use in a personal, private context. Any use in a professional context will
invalidate all warranties automatically.
LIST OF EXCLUSIONS FROM THE WARRANTY
• Natural ageing, normal wear and tear, corrosion.
• Damage or faults attributable to external causes (accidents, collisions, lightning, strong winds, etc.),
• Damage resulting from incorrect assembly,
• Non-compliance with manufacturer's instructions,
• Damage caused to the product following repairs made without our prior agreement,
• Makeshift or provisional repairs and resulting aggravation of the damage,
• Replacement of worn components,
• Damage resulting from use that does not comply with the product's main function.
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30/09/2019