A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Other Software Problems - Dell Latitude 110L Guía De Referencia Rápida

A program is designed for an earlier Microsoft
I F Y O U A R E U S I N G
Compatibility Wizard configures a program so that it runs in an environment similar to non-
Windows XP operating system environments.
Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
1
Wizard.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3

A solid blue screen appears

T U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

Other software problems

H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R
C
T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
A C K U P Y O U R F I L E S I M M E D I A T E L Y
B
U S E A V I R U S
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
S
Start
M E N U
C A N T H E C O M P U T E R F O R S P Y W A R E
S
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 / 2 7 / 0 5 – F O R P R O O F O N LY
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Quick Reference Guide
FILE LOCATION: J:\DL\DL044469\DTP\D8854eb0.fm
W I N D O W S X P, R U N T H E
— If you are unable to get a response by pressing a key on your keyboard or
—
- S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
— If you are experiencing slow computer performance, you
® ®
Windows operating system
P R O G R A M C O M P A T I B I L I T Y
, F L O P P I E S
W I Z A R D — The Program
, O R C D S