Troubleshooting guide
Problem
The appliance does not work
The knife unit / motor unit is blocked.
The motor unit gives an unpleasant
smell during the first few times of use.
The appliance makes a lot of noise,
smells, feels hot to touch, smokes, etc.
The mill shows a high vibration,
produces a lot of noise or the knife
unit is out of alignment.
The mill leaks powder
Despite the filter accessory juices
show pulp of fruits or soybean.
* If problems persist or if other problems occur, please contact the Philips Customer Care Centre or the nearest
Philips service centre.
Solution
The appliance is provided with a safety system. If accessories are not properly
connected with the motor unit, the appliance does not work. Check whether
the accessories have been connected in the right way (see the various sections).
Turn off the appliance first!
Turn off the appliance and process a smaller quantity.
This is normal for the first few applications. If the smelling continues, check the
quantity you are processing, the application time or used speed.
Turn off the appliance and unplug it. Contact the Philips Customer Care Centre
or the nearest Philips service centre.
Check whether the knife is properly attached to the beaker.
Check whether the rubber ring is assembled in a correct way.
Make sure the rubber ring is assembled properly.The ring should rest around all
interface, in a flat position. Note: a small leakage is normal.
Make sure that the filter accessory has been attached properly into the blender
jar.
ENGLISH
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