13. Troubleshooting
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if your equipment
fails to work properly. If the problem still persists after working through the list, please contact your nearest service work-
shop.
Fault
Machine does not start
Machine works with
interruptions
Poor cutting quality
Motor is running but the gears
are not engaging
Knives get hot
24 | GB
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Possible cause
Supply voltage not on
On/Off switch faulty
Worn carbon brushes
Motor faulty
Power cable damaged
Power cable damaged
Internal connections are loose
On/Off switch faulty
Blades are blunt.
The power unit is jammed by a thick
branch or other objects.
Knives are edgeless
Knives are defect
Missing lubrication => friction
Remedy
Check the socket or the electricity supply; if re-
quired, arrange repair by an authorised electri-
cian.
Contact the service centre
Contact the service centre
Contact the service centre
Check the extension lead and have it replaced,
if required.
Check the extension lead and have it replaced,
if
required.
Contact the service centre
Contact the service centre
Have the blades sharpened or the knife bar re-
placed.
Turn the hedge trimmer off immediately, discon-
nect the electricity supply and remove the block-
age.
Arrange sharpening of knives
Exchange knives
Lubricating of knives