Help in case of malfunction
6 HELP IN CASE OF MALFUNCTION
Errors that occur
The rechargeable bat-
tery is not charging.
The rechargeable bat-
tery has been removed
from the charger and is
not charged.
NOTE
How to determine the charge status is described in the operating instructions for the re-
chargeable battery.
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify
yourself, please contact our customer service.
7 AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare parts, please contact your nearest AL-KO Service
Centre.
These can be found on the Internet at:
www.al-ko.com/service-contacts
441633_d
Displays
LED on the charging
unit lights permanently
red.
The LED on the char-
ger flashes red.
The LED on the char-
ger is not active.
On the rechargeable
battery: The red LED
lights after pressing the
pushbutton.
Possible cause
The service life of the
rechargeable battery
has expired.
The rechargeable bat-
tery is not inserted
completely in the char-
ger.
The plug contacts of
the rechargeable bat-
tery or charger are
soiled.
The rechargeable bat-
tery or charger is faulty.
The rechargeable bat-
tery or charger is too
hot.
No mains voltage.
There is a fault on the
rechargeable battery or
on the charger (see
above causes).
Solution
Replace the re-
chargeable battery.
Only use original ac-
cessories from AL-KO.
Insert the rechargeable
battery completely into
the charger.
Disconnect the power
plug and clean the plug
contacts with a dry
cloth. If the fault reoc-
curs, contact an AL-KO
service centre.
Replace the re-
chargeable battery.
Only use original ac-
cessories from AL-KO.
Disconnect the power
plug and let the re-
chargeable battery and
charger cool down.
Keep the ventilation
slots of the charger
clear.
Insert the power plug or
check that mains
voltage is present.
See above measures.
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