Hardware and Software Dependencies
SteelCentral Controller for
SteelHead Mobile
SteelHead Mobile
Getting Started Guide
Hardware and Software Requirements
• Operating Systems - Mobile Controller v4.5.1 and later supports:
– Windows 8.1 (32-bit and 64-bit versions) and Windows Server 2012.
– Windows 8.1 (32-bit and 64-bit versions), and Windows Server 2008,
Windows 8 (32-bit and 64-bit versions), Windows XP (32-bit versions
only), and Vista and Windows 7 (32-bit and 64-bit versions).
– Mac OS X v10.8 (Intel only), v10.7, v10.6.
• CPU - Celeron, 650 MHz, 256 MB of RAM.
• Memory - At least 256 MB of disk space for the data store.
Important: Carefully consider the data store size for your SteelHead Mobile
s.
client
Changing the data store size later requires clearing the data store, which
temporarily slows performance
• SteelHead - At least one SteelHead is required, running RiOS v4.x or
higher.
• Mobile Controller - Either the physical appliance or the Virtual Steelhead
Mobile Controller for RSP (Mobile Controller-v).
• Concurrent Clients Supported per Mobile Controller - 4000 for the
physical appliance or 100 for Mobile Controller-v.
• VPN Compatibility - For detailed VPN specifications, see the SteelCentral
Controller for SteelHead Mobile User's Guide or https://
supportkb.riverbed.com/support/index?page=content&id=S14999.
• Wireless PC Card Compatibility - Many major vendors, including Verizon,
Sprint, and AT&T. This is a partial listing. Wireless PC Card compatibility
might be affected by hardware and driver versions, bundled software, and
other factors.
If you are enforcing outbound security, your firewall must allow the following
client application components:
• For Windows - rbtdebug.exe, rbtmon.exe, shmobile.exe, and rbtsport.exe
• For Mac OS X - rbtdebug, rbtmond, rbtsport, and rbtuseragentd
The Windows Mobile Client software must be installed on a NTFS file system.
Mobile Controller does not support installation on a FAT or FAT32 file system.
Administrator privileges are required to install SteelHead Mobile software.
Limited or standard user privileges are required to run or upgrade the
software.
You can have no more than one SteelHead Mobile software installation per
endpoint. Fast user switching is also not supported.
Ensure that the VPN tunnel is not optimized. If the VPN tunnel uses TCP for
transport, when you configure the acceleration policy, add a pass-through rule
for the VPN port number connected to by the client. Depending on your
deployment scenario, this rule might be the first rule in the in-path list.
VPNs that use IPSec as the transport protocol do not need a pass-through rule.
IPSec is its own non-TCP/IP protocol and, by default, the SteelHeads do not
optimize it.
.
Preface
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