The EVSE can signal several statuses during, before or after the charging process.
In general, a green-lit LED means that everything is ok. An orange-lit LED means that charging is underway. And
flashing LED means that there is a problem of some sort. The number of flashes depends on the type of the
problem.
Green/orange LED flashing – charging speed can be affected:
1x – problem with switching elements in the EVSE (rapid flashing)
2x – undervoltage or missing phases
3x – possible grid problems
4x – high temperature
Red LED flashing – charging will stop:
1x – problem with switching elements in the EVSE (rapid flashing)
2x – problem with the residual current device
3x – problem with the PE or neutral wire
4x – overvoltage
5x – very high temperature
6x – unsupported charging mode
All these statuses are also written on the device for easier identification of the problem.
EN
DE FR IT CZ NL DA FI SE NO ES PL RU HU
• Do not unplug the EVSE under the load.
• First, stop the charging process in the car.
• Release the latch on car's charge port if needed.
• Unplug the EVSE from the car and from the CEE socket.
• Close the car's charge port cover if needed.
• If charging slows down or stops abruptly, check the car's infotainment for any error message.
• Check signaling LED on the EVSE (see Using the EVSE – status signaling).
• If high temperature is the source of the problem, stopping charging until the EVSE cools down or directly
cooling the EVSE may help. If the problem appears regularly, check the wiring in your socket, then contact
EV Expert s.r.o. or your reseller.
• In some cases – if charging has stopped – it might help to unplug the EVSE from the car and from the CEE
socket.
• If the problems persist contact EV Expert s.r.o. at email address:
[email protected]
EN
DE FR IT CZ NL DA FI SE NO ES PL RU HU
USING THE EVSE – STATUS SIGNALING
USING THE EVSE – UNPLUGGING
TROUBLESHOOTING