Ikea Guarantee - IKEA TILLREDA Manual Del Usuario

ENGLISH
IKEA SUPPLY MEXICO, SA de CV

IKEA Guarantee

How long is the IKEA guarantee
valid?
This guarantee is valid for two (2) years
from the original date of purchase of your
appliance at IKEA. The original sales receipt,
is required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.
Who will execute the service?
Contact nearest IKEA store.
What does this guarantee cover?
The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA. This
guarantee applies to domestic use only. The
exceptions are specifed under the headline
"What is not covered under this
guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure. Replaced
parts become the property of IKEA.
What will IKEA do to correct the
problem?
IKEA will examine the product and decide,
at its sole discretion, if it is covered under
this guarantee. If considered covered, IKEA
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage,
damage caused by chemical or
electrochemical reaction, rust, corrosion
or water damage including but not
limited to damage caused by excessive
lime in
the water supply, damage caused by
abnormal environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of flters, drainage systems
or soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless
such damages can be proved to have
been caused by production faults.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specifcation.
• The use of the appliance in a non­
domestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport. However, if IKEA delivers
the product to the customer's delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service partner
repairs or replaces the appliance under
the terms of this guarantee,
the appointed Service Provider or its
authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.
How country law applies
The IKEA guarantee gives you specifc legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
This IKEA guarantee applies only to
products purchased and installed in Mexico.
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